TimeCity Money Changer

#03-70 · 63 Jurong West Central 3 /Jurong Point (Boon Lay)
All opening hours
Monday
10am–9pm
Tuesday
10am–9pm
Wednesday
10am–9pm
Thursday
10am–9pm
Friday
10am–9pm
Saturday
10am–9pm
Sunday
10am–9pm
Steps from Boon Lay MRT 1 of 3 counters at 63 Jurong West Central 3 Quietest Sun around 6pm Wheelchair access
Service complaints
63 Jurong West Central 3, #03-70, Singapore 648331 · Directions →

What customers say

Service complaints14 mentions

Staff attitude is a recurring theme in critical reviews.

The relatively younger (middle-aged) staff was impatient (kinda rude) & I suddenly regretted not exchanging with allbest.

Opinion is divided here — complaints cluster around service. Recent visits have gone better than its lifetime score — the last year averages 2.0★.

Staff & service 16% positive
19 customers mentioned it
Exchange rates 18% positive
17 customers mentioned it
Accuracy & trust 0% positive
7 customers mentioned it
Currencies customers change here
9/9rated counters in Jurong Point (Boon Lay)
1.7vs 3.0 local median
3/3inside 63 Jurong West Central 3

That puts it below the typical counter in Jurong Point (Boon Lay). The best-rated nearby is JC Global (Boon LAY Shopping Centre) (★ 3.4, 38 reviews) — worth a look if you are comparing.

The rating, in shape

1.7
★★☆☆☆
42 Google reviews
5★ 7
4★ 0
3★ 0
2★ 1
1★ 34
Getting in
Wheelchair-accessible car parkWheelchair-accessible entrance

What customers report

Public Google reviews, unedited — including the critical ones.

★★★★★

Was good, fast and good rate from SGD to USD.

Esteban · Local Guide · 2 months ago
★★★★★

Rate is the same with allbest.. but I decided to change with them as the elder staff took time to explain to me the rate earlier on. When I went back, the elder staff was engaged. The relatively younger (middle-aged) staff was impatient…

X · Local Guide · 2 months ago

Details

Address
63 Jurong West Central 3, #03-70, Singapore 648331
MAS licence
No automatic match — shopfront names often differ from the registered entity, so this does not mean unlicensed. Search the register →
Currencies
MYR, IDR, JPY, USD

Listing details from the business's Google profile (August 2025); licence status from the MAS register, August 2026. Report a change · how we build this

Questions

What are TimeCity Money Changer's opening hours?

Daily 10am–9pm. The status shown at the top of this page is calculated live in Singapore time, so it reflects whether the counter is open right now. Hours can still change on public holidays — worth calling before a special trip.

Is TimeCity Money Changer the best money changer in Jurong Point (Boon Lay)?

On Google ratings it currently sits 9 of 9 reviewed counters in Jurong Point (Boon Lay), below the local median of 3.0★. Within 63 Jurong West Central 3 alone it ranks 3 of 3. The best-rated nearby alternative is JC Global (Boon LAY Shopping Centre) (★ 3.4 from 38 reviews). Ratings measure service and honesty, not today's rate — for the rate itself, compare boards.

Which currencies can I change at TimeCity Money Changer?

Reviewers most often mention changing Malaysian Ringgit, Indonesian Rupiah, Japanese Yen, US Dollar here. That reflects what customers report rather than a stock guarantee — for an unusual currency, call ahead, since counters carry what their regulars need.

What do customers complain about at TimeCity Money Changer?

Of the topics customers raise, accuracy & trust draws the most mixed response — 100% of its 7 mentions come from reviews of 3★ or below. The strongest area is exchange rates, where 18% of 17 mentions are positive. As anywhere, count your money at the counter before you leave.

When is TimeCity Money Changer least crowded?

Google's visit data puts the quietest slot around Sun around 6pm and the busiest around Sat around 2pm. For a large amount, a quiet slot means time to compare boards and ask for a better rate on size.

Is TimeCity Money Changer a licensed money changer?

We could not automatically match this listing to a MAS register entry. That does not mean it is unlicensed — shopfront names often differ from the registered entity name. Search the register; licensed changers also display their licence in-store.