Allbest Exchange

#01-49 · 63 Jurong West Central 3 /Jurong Point (Boon Lay) ✓ MAS register
All opening hours
Monday
8:30am–9:30pm
Tuesday
8:30am–9:30pm
Wednesday
8:30am–9:30pm
Thursday
8:30am–9:30pm
Friday
8:30am–9:30pm
Saturday
8:30am–9:30pm
Sunday
8:30am–9:10pm
Steps from Boon Lay MRT 1 of 3 counters at 63 Jurong West Central 3 Quietest Sat around 11am Wheelchair access
Slipping latelyService complaintsCard / NETS accepted
63 Jurong West Central 3, #01-49, Singapore 648331 · Directions →

What customers say

Slipping lately24 mentions

Recent reviews average 1.3★, down from 2.4★ before.

Service complaints21 mentions

Staff attitude is a recurring theme in critical reviews.

Only wanted to change money, but lady in black mask damn rude.
Card / NETS accepted2 mentions

Customers mention card or NETS being accepted.

Bro how I know what you want, afterwards fella spoke so softly I could only hear “card card”, den say don't accept paywave when I show her my phone payment, den got frustrated a…

Opinion is divided here — complaints cluster around service. Worth knowing: the last year averages 1.3★, below its lifetime score of 1.9★.

Staff & service 6% positive
34 customers mentioned it
Exchange rates 40% positive
5 customers mentioned it
Queues & speed
4 customers mentioned it
8/9rated counters in Jurong Point (Boon Lay)
1.9vs 3.0 local median
2/3inside 63 Jurong West Central 3

That puts it below the typical counter in Jurong Point (Boon Lay). The best-rated nearby is JC Global (Boon LAY Shopping Centre) (★ 3.4, 38 reviews) — worth a look if you are comparing.

The rating, in shape

1.9
★★☆☆☆
52 Google reviews
5★ 9
4★ 2
3★ 0
2★ 3
1★ 38
Getting in
Wheelchair-accessible car parkWheelchair-accessible entrance
What regulars report
  • Card/NETS mentioned by customers. Bro how I know what you want, afterwards fella spoke so softly I could only hear “card card”, den say don't accept paywave when I show her my phone payment, den got frustrated a…

Reported independently by customers in their reviews. We only publish a figure when two or more people name the same one.

What customers report

Public Google reviews, unedited — including the critical ones.

★★★★★

Conveniently located beside the bus interchange and they have excellent rates!

Huang · 9 months ago
★★★★

The service attitude here is really bad. If the employees are in a bad mood, please don't work and affect others!🤮

Carol · Local Guide · 8 months ago

Details

Address
63 Jurong West Central 3, #01-49, Singapore 648331
MAS licence
Listed as ALLBEST EXCHANGE PTE. LTD. — Major Payment Institution. Verify →

Listing details from the business's Google profile (August 2025); licence status from the MAS register, August 2026. Report a change · how we build this

Questions

What are Allbest Exchange's opening hours?

Mon–Sat 8:30am–9:30pm · Sun 8:30am–9:10pm. The status shown at the top of this page is calculated live in Singapore time, so it reflects whether the counter is open right now. Hours can still change on public holidays — worth calling before a special trip.

Is Allbest Exchange the best money changer in Jurong Point (Boon Lay)?

On Google ratings it currently sits 8 of 9 reviewed counters in Jurong Point (Boon Lay), below the local median of 3.0★. Within 63 Jurong West Central 3 alone it ranks 2 of 3. The best-rated nearby alternative is JC Global (Boon LAY Shopping Centre) (★ 3.4 from 38 reviews). Ratings measure service and honesty, not today's rate — for the rate itself, compare boards.

What do customers complain about at Allbest Exchange?

Of the topics customers raise, staff & service draws the most mixed response — 94% of its 34 mentions come from reviews of 3★ or below. The strongest area is exchange rates, where 40% of 5 mentions are positive. As anywhere, count your money at the counter before you leave.

When is Allbest Exchange least crowded?

Google's visit data puts the quietest slot around Sat around 11am and the busiest around Fri around 7pm. For a large amount, a quiet slot means time to compare boards and ask for a better rate on size.

Is Allbest Exchange a licensed money changer?

Yes — this listing corresponds to ALLBEST EXCHANGE PTE. LTD., listed in the MAS Financial Institutions Directory as Major Payment Institution. Verify on the MAS register.