Allbest Exchange

#01-13 · Joo Koon Bus Interchange /Jurong Point (Boon Lay) ✓ MAS register
All opening hours
Monday
10am–2pm, 3–9pm
Tuesday
10am–2pm, 3–9pm
Wednesday
10am–2pm, 3–9pm
Thursday
10am–2pm, 3–9pm
Friday
10am–2pm, 3–9pm
Saturday
10am–2pm, 3–9pm
Sunday
10am–2pm, 3–9pm
1 of 2 counters at Joo Koon Bus Interchange Wheelchair access
Slipping latelyService complaintsCard / NETS accepted
55 Benoi Rd, #01-13 Joo Koon Bus Interchange, Singapore 629907 · Directions →

What customers say

Slipping lately24 mentions

Recent reviews average 1.3★, down from 2.4★ before.

Service complaints21 mentions

Staff attitude is a recurring theme in critical reviews.

Only wanted to change money, but lady in black mask damn rude.
Card / NETS accepted2 mentions

Customers mention card or NETS being accepted.

Bro how I know what you want, afterwards fella spoke so softly I could only hear “card card”, den say don't accept paywave when I show her my phone payment, den got frustrated a…

Opinion is divided here — complaints cluster around service. Recent visits have gone better than its lifetime score — the last year averages 1.3★.

Staff & service 6% positive
34 customers mentioned it
Exchange rates 40% positive
5 customers mentioned it
Queues & speed
4 customers mentioned it

What customers report

Public Google reviews, unedited — including the critical ones.

★★★★★

Conveniently located beside the bus interchange and they have excellent rates!

Huang · 9 months ago
★★★★

The service attitude here is really bad. If the employees are in a bad mood, please don't work and affect others!🤮

Carol · Local Guide · 8 months ago

Details

Address
55 Benoi Rd, #01-13 Joo Koon Bus Interchange, Singapore 629907
MAS licence
Listed as ALLBEST EXCHANGE PTE. LTD. — Major Payment Institution. Verify →

Listing details from the business's Google profile (August 2025); licence status from the MAS register, August 2026. Report a change · how we build this

Questions

What are Allbest Exchange's opening hours?

Daily 10am–2pm, 3–9pm. The status shown at the top of this page is calculated live in Singapore time, so it reflects whether the counter is open right now. Hours can still change on public holidays — worth calling before a special trip.

What do customers complain about at Allbest Exchange?

Of the topics customers raise, staff & service draws the most mixed response — 94% of its 34 mentions come from reviews of 3★ or below. The strongest area is exchange rates, where 40% of 5 mentions are positive. As anywhere, count your money at the counter before you leave.

Is Allbest Exchange a licensed money changer?

Yes — this listing corresponds to ALLBEST EXCHANGE PTE. LTD., listed in the MAS Financial Institutions Directory as Major Payment Institution. Verify on the MAS register.