Dollar Exchange
All opening hours
- Monday
- 10am–8:30pm
- Tuesday
- 10am–8:30pm
- Wednesday
- 10am–8:30pm
- Thursday
- 10am–8:30pm
- Friday
- 10am–8:30pm
- Saturday
- 10am–8:30pm
- Sunday
- 10am–8:30pm
What customers say
Recent reviews average 1.7★, down from 3.1★ before.
Staff attitude is a recurring theme in critical reviews.
Rude Staff by WTIeng.
Doubles as a remittance agent for sending money abroad.
Smooth and pleasant as always counter staff not like as mention by review rude or else,already a decade more changing or remit.
Opinion is divided here — complaints cluster around rates. Worth knowing: the last year averages 1.7★, below its lifetime score of 2.8★.
That puts it below the typical counter in Jurong Point (Boon Lay). The best-rated nearby is JC Global (Boon LAY Shopping Centre) (★ 3.4, 38 reviews) — worth a look if you are comparing.
The rating, in shape
- how much rate sg dollar to ringgit malaysia?
- $100 to Malaysian ringgit · 2017-12-04
What customers report
Public Google reviews, unedited — including the critical ones.
Smooth and pleasant as always counter staff not like as mention by review rude or else,already a decade more changing or remit.
Rude Staff by WTIeng. She had a bad attitude not even friendly. Upon arrival i smile and inform i need to change USD, dont even bother to return my smile after drinking her bottle of water and put on her mask. I have inform with regards…
Details
- Address
- 63 Jurong West Central 3, #01-18, Singapore 648331
- Website
- www.dollarex.com.sg
- MAS licence
- Listed as DOLLAR EXCHANGE PTE LTD — Major Payment Institution. Verify →
- Currencies
- USD
Listing details from the business's Google profile (August 2025); licence status from the MAS register, August 2026. Report a change · how we build this
Questions
What are Dollar Exchange's opening hours?
Daily 10am–8:30pm. The status shown at the top of this page is calculated live in Singapore time, so it reflects whether the counter is open right now. Hours can still change on public holidays — worth calling before a special trip.
Is Dollar Exchange the best money changer in Jurong Point (Boon Lay)?
On Google ratings it currently sits 6 of 9 reviewed counters in Jurong Point (Boon Lay), below the local median of 3.0★. Within 63 Jurong West Central 3 alone it ranks 1 of 3. The best-rated nearby alternative is JC Global (Boon LAY Shopping Centre) (★ 3.4 from 38 reviews). Ratings measure service and honesty, not today's rate — for the rate itself, compare boards.
Which currencies can I change at Dollar Exchange?
Reviewers most often mention changing US Dollar here. That reflects what customers report rather than a stock guarantee — for an unusual currency, call ahead, since counters carry what their regulars need.
What do customers complain about at Dollar Exchange?
Of the topics customers raise, staff & service draws the most mixed response — 77% of its 13 mentions come from reviews of 3★ or below. The strongest area is queues & speed, where 71% of 7 mentions are positive. As anywhere, count your money at the counter before you leave.
When is Dollar Exchange least crowded?
Google's visit data puts the quietest slot around Tue around 12pm and the busiest around Mon around 6pm. For a large amount, a quiet slot means time to compare boards and ask for a better rate on size.
Is Dollar Exchange a licensed money changer?
Yes — this listing corresponds to DOLLAR EXCHANGE PTE LTD, listed in the MAS Financial Institutions Directory as Major Payment Institution. Verify on the MAS register.