Transend (Woodlands Mrt)

#01-13 · Woodlands MRT Station /Woodlands ✓ MAS register
All opening hours
Monday
10am–9:30pm
Tuesday
10am–9:30pm
Wednesday
10am–9:30pm
Thursday
10am–9:30pm
Friday
10am–9:30pm
Saturday
10am–9:30pm
Sunday
10am–9:30pm
Steps from Woodlands MRT 1 of 2 counters at Woodlands MRT Station Quietest Tue around 1pm Wheelchair access
Slipping latelyAnswers complaintsLocals rate it best around
30 Woodlands Ave 2, #01-13, Singapore 738343 · Directions →

What customers say

Slipping lately18 mentions

Recent reviews average 3.2★, down from 4.9★ before.

Answers complaints17 mentions

The owner replied to 17 of 34 critical reviews — rare, and a sign someone is accountable.

Locals rate it best around10 mentions

Reviewers repeatedly call this the best rate in the area.

Best rates around woodlands area.
PayNow accepted60 mentions

Customers mention paying by PayNow here.

They dont charge service fee for using PayNow to exchange, compared to other changers.
Also does remittance8 mentions

Doubles as a remittance agent for sending money abroad.

Good service provided and have friendly useful apps for online remittance service.

Customers consistently rate this counter well on service and rates. Worth knowing: the last year averages 3.2★, below its lifetime score of 4.9★.

Staff & service 97% positive
491 customers mentioned it
Exchange rates 98% positive
357 customers mentioned it
Queues & speed 100% positive
329 customers mentioned it
Location & access 100% positive
45 customers mentioned it
Accuracy & trust 57% positive
7 customers mentioned it
Currencies customers change here
1/8rated counters in Woodlands
4.9vs 3.3 local median

That puts it above the typical counter in Woodlands. No counter in Woodlands is currently rated higher.

The rating, in shape

4.9
★★★★★
4957 Google reviews
5★ 4730
4★ 180
3★ 13
2★ 7
1★ 27
Getting in
Wheelchair-accessible car parkWheelchair-accessible entrance On-site services
What regulars report
  • PayNow accepted. They dont charge service fee for using PayNow to exchange, compared to other changers.

Reported independently by customers in their reviews. We only publish a figure when two or more people name the same one.

Transend is one of the largest remittance companies in Singapore with multiple branches across Singapore. Transend is licensed by the Monetary Authority of Singapore to provide remittance and money-changing services.

Transend (Woodlands Mrt), in their own words — Google Business profile

What customers report

Public Google reviews, unedited — including the critical ones.

★★★★

Popular Very accessible and popular money changer just below Woodlands MRT station. Tend to long queue during peek hours. Usually the services were quite fast and prompt. If you want better rates, you may want to travel further to the town…

Alfen · Local Guide · 4 months ago
★★★★

Be cautious with this branch! On November 10, 2024, around 10:15 a.m., I was served by a lady with red-purple hair and glasses. I exchanged SGD 1,000 for RM 3,300 but was only given RM 3,000. It was only after counting the money myself…

Michael · 8 months ago

Details

Address
30 Woodlands Ave 2, #01-13, Singapore 738343
MAS licence
Listed as Transend Pte. Ltd. — Major Payment Institution. Verify →
Currencies
MYR, USD, KRW, EUR

Listing details from the business's Google profile (August 2025); licence status from the MAS register, August 2026. Report a change · how we build this

Questions

What are Transend (Woodlands Mrt)'s opening hours?

Daily 10am–9:30pm. The status shown at the top of this page is calculated live in Singapore time, so it reflects whether the counter is open right now. Hours can still change on public holidays — worth calling before a special trip.

Is Transend (Woodlands Mrt) the best money changer in Woodlands?

On Google ratings it currently sits 1 of 8 reviewed counters in Woodlands, above the local median of 3.3★. Ratings measure service and honesty, not today's rate — for the rate itself, compare boards.

Which currencies can I change at Transend (Woodlands Mrt)?

Reviewers most often mention changing Malaysian Ringgit, US Dollar, South Korean Won, Euro here. That reflects what customers report rather than a stock guarantee — for an unusual currency, call ahead, since counters carry what their regulars need.

What do customers complain about at Transend (Woodlands Mrt)?

Of the topics customers raise, accuracy & trust draws the most mixed response — 43% of its 7 mentions come from reviews of 3★ or below. The strongest area is queues & speed, where 100% of 329 mentions are positive. As anywhere, count your money at the counter before you leave.

When is Transend (Woodlands Mrt) least crowded?

Google's visit data puts the quietest slot around Tue around 1pm and the busiest around Mon around 11am. For a large amount, a quiet slot means time to compare boards and ask for a better rate on size.

Is Transend (Woodlands Mrt) a licensed money changer?

Yes — this listing corresponds to Transend Pte. Ltd., listed in the MAS Financial Institutions Directory as Major Payment Institution. Verify on the MAS register.