Allbest Exchange

#01-03 · Kranji MRT Station /Woodlands ✓ MAS register
All opening hours
Monday
7:30am–9pm
Tuesday
7:30am–9pm
Wednesday
7:30am–9pm
Thursday
7:30am–9pm
Friday
7:30am–9pm
Saturday
7:30am–9pm
Sunday
Closed
Wheelchair access
Service complaintsShortchange reports
960 Woodlands Rd, #01-03 Kranji MRT Station, Singapore 738702 · Directions →

What customers say

Service complaints12 mentions

Staff attitude is a recurring theme in critical reviews.

Super rude staff, bad attitude.
Shortchange reports2 mentions

Some customers report being given less than agreed. Count at the counter.

Went to counter said 3.5 RM, but scammed for 3.445… abit also want to short change.

Opinion is divided here — complaints cluster around service. Recent visits are in line with its lifetime score, averaging 1.5★.

Staff & service 5% positive
21 customers mentioned it
Exchange rates 0% positive
11 customers mentioned it
Queues & speed
3 customers mentioned it
Currencies customers change here
8/8rated counters in Woodlands
1.4vs 3.3 local median

That puts it below the typical counter in Woodlands. The best-rated nearby is Transend (Woodlands Mrt) (★ 4.9, 4957 reviews) — worth a look if you are comparing.

The rating, in shape

1.4
★☆☆☆☆
48 Google reviews
5★ 3
4★ 0
3★ 2
2★ 4
1★ 39
Getting in
Wheelchair-accessible car parkWheelchair-accessible entrance

What customers report

Public Google reviews, unedited — including the critical ones.

★★★★★

Excellent service by the cashier Ye always very friendly and helpful to me when I remitted money well done Ye

Tonny · Local Guide · 6 months ago
★★★★

I wish I could give it ZERO STARS! The rate on their display screen said 3.27 for SGD to RM but when I changed my money the staff didn't say anything at all just took the cash SGD and gave me back in RM but she literally rounded off the…

racheal · 2 weeks ago

Details

Address
960 Woodlands Rd, #01-03 Kranji MRT Station, Singapore 738702
MAS licence
Listed as ALLBEST EXCHANGE PTE. LTD. — Major Payment Institution. Verify →
Currencies
MYR

Listing details from the business's Google profile (August 2025); licence status from the MAS register, August 2026. Report a change · how we build this

Questions

What are Allbest Exchange's opening hours?

Mon–Sat 7:30am–9pm · Sun Closed. The status shown at the top of this page is calculated live in Singapore time, so it reflects whether the counter is open right now. Hours can still change on public holidays — worth calling before a special trip.

Is Allbest Exchange the best money changer in Woodlands?

On Google ratings it currently sits 8 of 8 reviewed counters in Woodlands, below the local median of 3.3★. The best-rated nearby alternative is Transend (Woodlands Mrt) (★ 4.9 from 4957 reviews). Ratings measure service and honesty, not today's rate — for the rate itself, compare boards.

Which currencies can I change at Allbest Exchange?

Reviewers most often mention changing Malaysian Ringgit here. That reflects what customers report rather than a stock guarantee — for an unusual currency, call ahead, since counters carry what their regulars need.

What do customers complain about at Allbest Exchange?

Of the topics customers raise, exchange rates draws the most mixed response — 100% of its 11 mentions come from reviews of 3★ or below. The strongest area is staff & service, where 5% of 21 mentions are positive. As anywhere, count your money at the counter before you leave.

Is Allbest Exchange a licensed money changer?

Yes — this listing corresponds to ALLBEST EXCHANGE PTE. LTD., listed in the MAS Financial Institutions Directory as Major Payment Institution. Verify on the MAS register.