Transend (Paya Lebar Mrt)

#01-01 · Paya Lebar MRT Station /Geylang (City Plaza) ✓ MAS register
All opening hours
Monday
10am–9:30pm
Tuesday
10am–9:30pm
Wednesday
10am–9:30pm
Thursday
10am–9:30pm
Friday
10am–9:30pm
Saturday
10am–9:30pm
Sunday
9am–9pm
Steps from Paya Lebar MRT Quietest Mon around 11am
Answers complaintsLocals rate it best aroundAlso does remittance
30 Paya Lebar Rd, #01-01 Paya Lebar MRT Station, Singapore 409006 · Directions →

What customers say

Answers complaints7 mentions

The owner replied to 7 of 13 critical reviews — rare, and a sign someone is accountable.

Locals rate it best around2 mentions

Reviewers repeatedly call this the best rate in the area.

One of the best rate in town
Also does remittance11 mentions

Doubles as a remittance agent for sending money abroad.

Tyong from JC Global Paya Lebar MRT branch was very extremely helpful throughout the whole of my remittance process.
PayNow accepted3 mentions

Customers mention paying by PayNow here.

Unlike the money changers in Arcade, they accept paynow, which saves the hassle of withdrawing cash from the ATM.

Customers consistently rate this counter well on service and rates. Recent visits are in line with its lifetime score, averaging 4.6★.

Staff & service 95% positive
120 customers mentioned it
Exchange rates 97% positive
87 customers mentioned it
Queues & speed 96% positive
50 customers mentioned it
Location & access 88% positive
8 customers mentioned it
Accuracy & trust
4 customers mentioned it
Currencies customers change here
1/11rated counters in Geylang (City Plaza)
4.9vs 3.7 local median

That puts it above the typical counter in Geylang (City Plaza). No counter in Geylang (City Plaza) is currently rated higher.

The rating, in shape

4.9
★★★★★
566 Google reviews
5★ 529
4★ 17
3★ 7
2★ 1
1★ 12
Asked on their Google profile
May I know what is the rate for Malaysian ringgit today pls?
Kindly visit our branch at Paya Lebar or contact our official Singapore phone number +65 6742 1817 for enquiries. Please beware of fraudsters providing illegal services using overseas WhatsApp numbers and report them. · 2023-05-29
What regulars report
  • PayNow accepted. Unlike the money changers in Arcade, they accept paynow, which saves the hassle of withdrawing cash from the ATM.

Reported independently by customers in their reviews. We only publish a figure when two or more people name the same one.

Transend is one of the largest remittance companies in Singapore with multiple branches across Singapore. Transend is licensed by the Monetary Authority of Singapore to provide remittance and money-changing services.

Transend (Paya Lebar Mrt), in their own words — Google Business profile

What customers report

Public Google reviews, unedited — including the critical ones.

★★★★★

Decent and honest money changer located at Paya Lebar mrt - very convenient location opposite Paya Lebar Square. Have changed money here a few times before - rates are pretty decent. When I visited today (Thurs, 19 June 2025) to change…

Tk · Local Guide · a month ago
★★★★

Went at noon on a Sunday. 1 staff was busy playing facebook while the other was just chatting with the customer while the queue got longer and longer. Wasted 15 mins queueing for a transaction that took less than one

Ky · 6 months ago

Details

Address
30 Paya Lebar Rd, #01-01 Paya Lebar MRT Station, Singapore 409006
MAS licence
Listed as Transend Pte. Ltd. — Major Payment Institution. Verify →
Currencies
IDR

Listing details from the business's Google profile (August 2025); licence status from the MAS register, August 2026. Report a change · how we build this

Questions

What are Transend (Paya Lebar Mrt)'s opening hours?

Mon–Sat 10am–9:30pm · Sun 9am–9pm. The status shown at the top of this page is calculated live in Singapore time, so it reflects whether the counter is open right now. Hours can still change on public holidays — worth calling before a special trip.

Is Transend (Paya Lebar Mrt) the best money changer in Geylang (City Plaza)?

On Google ratings it currently sits 1 of 11 reviewed counters in Geylang (City Plaza), above the local median of 3.7★. Ratings measure service and honesty, not today's rate — for the rate itself, compare boards.

Which currencies can I change at Transend (Paya Lebar Mrt)?

Reviewers most often mention changing Indonesian Rupiah here. That reflects what customers report rather than a stock guarantee — for an unusual currency, call ahead, since counters carry what their regulars need.

What do customers complain about at Transend (Paya Lebar Mrt)?

Of the topics customers raise, location & access draws the most mixed response — 12% of its 8 mentions come from reviews of 3★ or below. The strongest area is exchange rates, where 97% of 87 mentions are positive. As anywhere, count your money at the counter before you leave.

When is Transend (Paya Lebar Mrt) least crowded?

Google's visit data puts the quietest slot around Mon around 11am and the busiest around Tue around 1pm. For a large amount, a quiet slot means time to compare boards and ask for a better rate on size.

Is Transend (Paya Lebar Mrt) a licensed money changer?

Yes — this listing corresponds to Transend Pte. Ltd., listed in the MAS Financial Institutions Directory as Major Payment Institution. Verify on the MAS register.