Foreign Exchange/Money Changer

Paya Lebar Square /Geylang (City Plaza)
All opening hours
Monday
11:30am–8:30pm
Tuesday
11:30am–8:30pm
Wednesday
11:30am–8:30pm
Thursday
11:30am–8:30pm
Friday
11:30am–8:30pm
Saturday
11:30am–8pm
Sunday
12–7pm
Steps from Paya Lebar MRT Wheelchair access
Slipping latelyExpect a queueService complaints
60 Paya Lebar Rd, B1-27 Paya Lebar Square, Singapore 409051 · Directions →

What customers say

Slipping lately34 mentions

Recent reviews average 3.1★, down from 3.8★ before.

Expect a queue6 mentions

Queues come up often — check the quiet times below.

I Just wanted to change abit of sg money to Rm..150 to be exact,so it was suppose to be 5 to 10 mins became 15 to 25 mins really wasted my time.Apparently the guy at the counter…
Service complaints6 mentions

Staff attitude is a recurring theme in critical reviews.

Rude, the exchange rate is not good.
Shortchange reports3 mentions

Some customers report being given less than agreed. Count at the counter.

I asked for the receipt because he didn’t give one, and realised he short-changed me by 10k.
Bring larger notes3 mentions

Reviewers report small bills getting a worse rate here.

I looked at the receipt, realised he just exchange based on his convenience, with lack of JPY and more NTD as I informed, to make all in big notes, without asking me.

Opinion is divided here — complaints cluster around queue times. Worth knowing: the last year averages 3.1★, below its lifetime score of 3.6★.

Exchange rates 68% positive
41 customers mentioned it
Staff & service 66% positive
38 customers mentioned it
Queues & speed 53% positive
19 customers mentioned it
Accuracy & trust 50% positive
14 customers mentioned it
Location & access
4 customers mentioned it
Currencies customers change here
6/11rated counters in Geylang (City Plaza)
3.6vs 3.7 local median

That puts it below the typical counter in Geylang (City Plaza). The best-rated nearby is Transend (Paya Lebar Mrt) (★ 4.9, 566 reviews) — worth a look if you are comparing.

The rating, in shape

3.6
★★★★☆
92 Google reviews
5★ 54
4★ 4
3★ 4
2★ 2
1★ 28
Getting in
Wheelchair-accessible car parkWheelchair-accessible entrance

What customers report

Public Google reviews, unedited — including the critical ones.

★★★★★

Exceptional service on a busy Friday evening! The staff was courteous, professional, and incredibly efficient. Despite a steady flow of customers, they handled everything smoothly and respectfully, ensuring a seamless experience. The…

Swissy · 4 months ago
★★★★

Dishonest money changer. I change $350.70 to rm yesterday. The guy gave me rm plus a piece of paper wrote $250.69. I told him and he straight away said he mistake, so obvious that he wants to scam the $100.

SEOW · Local Guide · 2 months ago

Details

Address
60 Paya Lebar Rd, B1-27 Paya Lebar Square, Singapore 409051
MAS licence
No automatic match — shopfront names often differ from the registered entity, so this does not mean unlicensed. Search the register →
Currencies
JPY

Listing details from the business's Google profile (August 2025); licence status from the MAS register, August 2026. Report a change · how we build this

Questions

What are Foreign Exchange/Money Changer's opening hours?

Mon–Fri 11:30am–8:30pm · Sat 11:30am–8pm · Sun 12–7pm. The status shown at the top of this page is calculated live in Singapore time, so it reflects whether the counter is open right now. Hours can still change on public holidays — worth calling before a special trip.

Is Foreign Exchange/Money Changer the best money changer in Geylang (City Plaza)?

On Google ratings it currently sits 6 of 11 reviewed counters in Geylang (City Plaza), below the local median of 3.7★. The best-rated nearby alternative is Transend (Paya Lebar Mrt) (★ 4.9 from 566 reviews). Ratings measure service and honesty, not today's rate — for the rate itself, compare boards.

Which currencies can I change at Foreign Exchange/Money Changer?

Reviewers most often mention changing Japanese Yen here. That reflects what customers report rather than a stock guarantee — for an unusual currency, call ahead, since counters carry what their regulars need.

What do customers complain about at Foreign Exchange/Money Changer?

Of the topics customers raise, accuracy & trust draws the most mixed response — 50% of its 14 mentions come from reviews of 3★ or below. The strongest area is exchange rates, where 68% of 41 mentions are positive. As anywhere, count your money at the counter before you leave.

Is Foreign Exchange/Money Changer a licensed money changer?

We could not automatically match this listing to a MAS register entry. That does not mean it is unlicensed — shopfront names often differ from the registered entity name. Search the register; licensed changers also display their licence in-store.