Thomson Money Exchange
All opening hours
- Monday
- 10:30am–9pm
- Tuesday
- 10:30am–9pm
- Wednesday
- 10:30am–9pm
- Thursday
- 10:30am–9pm
- Friday
- 10:30am–9pm
- Saturday
- 10:30am–9pm
- Sunday
- 10:30am–9pm
What customers say
Recent reviews average 1.0★, down from 1.5★ before.
Some customers report being given less than agreed. Count at the counter.
Firstly the rate is very low and they even try to shortchanged me!
Opinion is divided here — complaints cluster around rates. Recent visits are in line with its lifetime score, averaging 1.0★.
That puts it below the typical counter in Serangoon (NEX). The best-rated nearby is AL Thasneem Traders (Money Changer) (★ 3.6, 82 reviews) — worth a look if you are comparing.
The rating, in shape
What customers report
Public Google reviews, unedited — including the critical ones.
Very good service. Got one indian boy, very friendly. Requested for an envelope and he gave me straight away.
Please do not change foreign currency here! Firstly the rate is very low and they even try to shortchanged me! Come to think of it, the lady tried to start small talk after giving me the money thinking I wouldn’t count the money. But my…
Details
- Address
- 23 Serangoon Central, #03-34 Nex 34, Singapore 556083
- Facebook page
- MAS licence
- Listed as THOMSON MONEY EXCHANGE — Money-changing Licensee. Verify →
- Currencies
- JPY, MYR
Listing details from the business's Google profile (August 2025); licence status from the MAS register, August 2026. Report a change · how we build this
Questions
What are Thomson Money Exchange's opening hours?
Daily 10:30am–9pm. The status shown at the top of this page is calculated live in Singapore time, so it reflects whether the counter is open right now. Hours can still change on public holidays — worth calling before a special trip.
Is Thomson Money Exchange the best money changer in Serangoon (NEX)?
On Google ratings it currently sits 4 of 4 reviewed counters in Serangoon (NEX), below the local median of 3.0★. Within Nex Opposite McDonald's alone it ranks 3 of 3. The best-rated nearby alternative is AL Thasneem Traders (Money Changer) (★ 3.6 from 82 reviews). Ratings measure service and honesty, not today's rate — for the rate itself, compare boards.
Which currencies can I change at Thomson Money Exchange?
Reviewers most often mention changing Japanese Yen, Malaysian Ringgit here. That reflects what customers report rather than a stock guarantee — for an unusual currency, call ahead, since counters carry what their regulars need.
What do customers complain about at Thomson Money Exchange?
Of the topics customers raise, exchange rates draws the most mixed response — 97% of its 33 mentions come from reviews of 3★ or below. The strongest area is staff & service, where 50% of 8 mentions are positive. As anywhere, count your money at the counter before you leave.
Is Thomson Money Exchange a licensed money changer?
Yes — this listing corresponds to THOMSON MONEY EXCHANGE, listed in the MAS Financial Institutions Directory as Money-changing Licensee. Verify on the MAS register.