AL Thasneem Traders (Money Changer)

#B2-13 · Nex Opposite McDonald's /Serangoon (NEX) ✓ MAS register
All opening hours
Monday
10:30am–9pm
Tuesday
10:30am–9pm
Wednesday
10:30am–9pm
Thursday
10:30am–9pm
Friday
10:30am–12:30pm, 2:30–9pm
Saturday
10:30am–8:45pm
Sunday
10:30am–8:15pm
Steps from Serangoon MRT 1 of 3 counters at Nex Opposite McDonald's Quietest Thu around 1pm Wheelchair access
Answers complaintsShortchange reports
23 Serangoon Central, #B2-13 Nex Opposite McDonald's, Singapore 556083 · Directions →

What customers say

Answers complaints20 mentions

The owner replied to 20 of 26 critical reviews — rare, and a sign someone is accountable.

Shortchange reports2 mentions

Some customers report being given less than agreed. Count at the counter.

Found out that we were shortchanged RM200 when we got home.

Customers consistently rate this counter well on service. Complaints, where they appear, cluster around accuracy.

Exchange rates 56% positive
41 customers mentioned it
Staff & service 76% positive
29 customers mentioned it
Queues & speed 64% positive
14 customers mentioned it
Accuracy & trust 45% positive
11 customers mentioned it
Currencies customers change here
1/4rated counters in Serangoon (NEX)
3.6vs 3.0 local median
1/3inside Nex Opposite McDonald's

That puts it above the typical counter in Serangoon (NEX). No counter in Serangoon (NEX) is currently rated higher.

The rating, in shape

3.6
★★★★☆
82 Google reviews
5★ 47
4★ 6
3★ 3
2★ 2
1★ 24
Getting in
Wheelchair-accessible car parkWheelchair-accessible entrance

Leading money changer in Nex Shopping Mall, Serangoon Central and surrounding neighbourhood area. Our foreign exchange provides competitive rates and trustworthy services.

AL Thasneem Traders (Money Changer), in their own words — Google Business profile

What customers report

Public Google reviews, unedited — including the critical ones.

★★★★★

like the experience. honest and smooth transaction. have returned to do transaction with them most of the time.

罗英杰 · Local Guide · 4 months ago
★★★★

Poor exchange rate and Indian staff was rude like gangster. Daily online rate was 1.37 USD to SGD. They offered only 1.3480.

Will · Local Guide · 6 months ago

Details

Address
23 Serangoon Central, #B2-13 Nex Opposite McDonald's, Singapore 556083
MAS licence
Listed as AL THASNEEM TRADERS — Money-changing Licensee. Verify →
Currencies
USD, KRW

Listing details from the business's Google profile (August 2025); licence status from the MAS register, August 2026. Report a change · how we build this

Questions

What are AL Thasneem Traders (Money Changer)'s opening hours?

Mon–Thu 10:30am–9pm · Fri 10:30am–12:30pm, 2:30–9pm · Sat 10:30am–8:45pm · Sun 10:30am–8:15pm. The status shown at the top of this page is calculated live in Singapore time, so it reflects whether the counter is open right now. Hours can still change on public holidays — worth calling before a special trip.

Is AL Thasneem Traders (Money Changer) the best money changer in Serangoon (NEX)?

On Google ratings it currently sits 1 of 4 reviewed counters in Serangoon (NEX), above the local median of 3.0★. Within Nex Opposite McDonald's alone it ranks 1 of 3. Ratings measure service and honesty, not today's rate — for the rate itself, compare boards.

Which currencies can I change at AL Thasneem Traders (Money Changer)?

Reviewers most often mention changing US Dollar, South Korean Won here. That reflects what customers report rather than a stock guarantee — for an unusual currency, call ahead, since counters carry what their regulars need.

What do customers complain about at AL Thasneem Traders (Money Changer)?

Of the topics customers raise, accuracy & trust draws the most mixed response — 55% of its 11 mentions come from reviews of 3★ or below. The strongest area is staff & service, where 76% of 29 mentions are positive. As anywhere, count your money at the counter before you leave.

When is AL Thasneem Traders (Money Changer) least crowded?

Google's visit data puts the quietest slot around Thu around 1pm and the busiest around Thu around 5pm. For a large amount, a quiet slot means time to compare boards and ask for a better rate on size.

Is AL Thasneem Traders (Money Changer) a licensed money changer?

Yes — this listing corresponds to AL THASNEEM TRADERS, listed in the MAS Financial Institutions Directory as Money-changing Licensee. Verify on the MAS register.