Swift Exchange
All opening hours
- Monday
- 10am–9pm
- Tuesday
- 10am–9pm
- Wednesday
- 10am–9pm
- Thursday
- 10am–9pm
- Friday
- 10am–9pm
- Saturday
- 10am–9pm
- Sunday
- 10am–9pm
What customers say
Recent reviews average 2.2★, down from 2.8★ before.
Opinion is divided here — complaints cluster around rates. Worth knowing: the last year averages 2.2★, below its lifetime score of 2.7★.
That puts it below the typical counter in Jurong East. The best-rated nearby is Rosemin Store Money Changer (★ 4.9, 198 reviews) — worth a look if you are comparing.
The rating, in shape
What customers report
Public Google reviews, unedited — including the critical ones.
Exchange rate is not bad. Very efficient service. Just prefer if they let me see the amount to be exchanged before proceeding with the exchange straight away. Other than that, all good lah 👍
The attitude of the Malay lady is just terrible, she talks to customers as though we owe her. Boss also did nothing to try and rectify the situation and just sat there using his phone. Do not use this money changer, go elsewhere.
Details
- Address
- 50 Jurong Gateway Rd, #B1-05A Jem, Singapore 608549
- MAS licence
- Listed as SWIFT EXCHANGE — Money-changing Licensee. Verify →
Listing details from the business's Google profile (August 2025); licence status from the MAS register, August 2026. Report a change · how we build this
Questions
What are Swift Exchange's opening hours?
Daily 10am–9pm. The status shown at the top of this page is calculated live in Singapore time, so it reflects whether the counter is open right now. Hours can still change on public holidays — worth calling before a special trip.
Is Swift Exchange the best money changer in Jurong East?
On Google ratings it currently sits 3 of 4 reviewed counters in Jurong East, below the local median of 3.5★. The best-rated nearby alternative is Rosemin Store Money Changer (★ 4.9 from 198 reviews). Ratings measure service and honesty, not today's rate — for the rate itself, compare boards.
What do customers complain about at Swift Exchange?
Of the topics customers raise, exchange rates draws the most mixed response — 50% of its 10 mentions come from reviews of 3★ or below. The strongest area is queues & speed, where 60% of 10 mentions are positive. As anywhere, count your money at the counter before you leave.
When is Swift Exchange least crowded?
Google's visit data puts the quietest slot around Tue around 11am and the busiest around Tue around 2pm. For a large amount, a quiet slot means time to compare boards and ask for a better rate on size.
Is Swift Exchange a licensed money changer?
Yes — this listing corresponds to SWIFT EXCHANGE, listed in the MAS Financial Institutions Directory as Money-changing Licensee. Verify on the MAS register.