Million Dollar Exchange
All opening hours
- Monday
- 10am–9pm
- Tuesday
- 10am–9pm
- Wednesday
- 10am–9pm
- Thursday
- 10am–9pm
- Friday
- 10am–9pm
- Saturday
- 10am–9pm
- Sunday
- 11am–9pm
What customers say
The owner replied to 11 of 35 critical reviews — rare, and a sign someone is accountable.
Staff attitude is a recurring theme in critical reviews.
He was rude, arrogant, and displayed racist behavior.
Reviewers report small bills getting a worse rate here.
He asked if I had 5 dollars to give me bigger denominations but had no problems giving me smaller denominations when I said I didn't have it.
Opinion is divided here — complaints cluster around rates. Recent visits are in line with its lifetime score, averaging 2.6★.
That puts it below the typical counter in Jurong East. The best-rated nearby is Rosemin Store Money Changer (★ 4.9, 198 reviews) — worth a look if you are comparing.
The rating, in shape
What customers report
Public Google reviews, unedited — including the critical ones.
Friendly chap. Very fair n good rates. Location is at Lobby B (NOT Lobby A!) As there are 2 lobbies. Go to the area near the food stalls at Lobby B
黑店。 wanted to sell back a small quantity of NTD 4,800. He offered SGD 144 (effective Fx rate around 33 NTD per 1 SGD), where market rates are currently 23
Details
- Address
- 3 Gateway Dr, B2-K18 WEST GATE MALL, Singapore 608532
- MAS licence
- Listed as MILLION DOLLAR EXCHANGE — Money-changing Licensee. Verify →
- Currencies
- USD
Listing details from the business's Google profile (August 2025); licence status from the MAS register, August 2026. Report a change · how we build this
Questions
What are Million Dollar Exchange's opening hours?
Mon–Sat 10am–9pm · Sun 11am–9pm. The status shown at the top of this page is calculated live in Singapore time, so it reflects whether the counter is open right now. Hours can still change on public holidays — worth calling before a special trip.
Is Million Dollar Exchange the best money changer in Jurong East?
On Google ratings it currently sits 4 of 4 reviewed counters in Jurong East, below the local median of 3.5★. The best-rated nearby alternative is Rosemin Store Money Changer (★ 4.9 from 198 reviews). Ratings measure service and honesty, not today's rate — for the rate itself, compare boards.
Which currencies can I change at Million Dollar Exchange?
Reviewers most often mention changing US Dollar here. That reflects what customers report rather than a stock guarantee — for an unusual currency, call ahead, since counters carry what their regulars need.
What do customers complain about at Million Dollar Exchange?
Of the topics customers raise, staff & service draws the most mixed response — 54% of its 28 mentions come from reviews of 3★ or below. The strongest area is exchange rates, where 55% of 29 mentions are positive. As anywhere, count your money at the counter before you leave.
When is Million Dollar Exchange least crowded?
Google's visit data puts the quietest slot around Wed around 10am and the busiest around Thu around 6pm. For a large amount, a quiet slot means time to compare boards and ask for a better rate on size.
Is Million Dollar Exchange a licensed money changer?
Yes — this listing corresponds to MILLION DOLLAR EXCHANGE, listed in the MAS Financial Institutions Directory as Money-changing Licensee. Verify on the MAS register.