Straits Foreign Exchange
All opening hours
- Monday
- 11am–9pm
- Tuesday
- 11am–9pm
- Wednesday
- 11am–9pm
- Thursday
- 11am–9pm
- Friday
- 11am–2pm, 3–9pm
- Saturday
- 11am–9pm
- Sunday
- 11am–9pm
What customers say
Recent reviews average 3.8★ against 2.5★ before.
The owner replied to 15 of 24 critical reviews — rare, and a sign someone is accountable.
Staff attitude is a recurring theme in critical reviews.
Worst money changer I have been to, scolded customer for no reason and being rude and racist to customer.
Customers mention paying by PayNow here.
Best part got paynow service so don’t have to withdraw cash to change money
Reviewers report small bills getting a worse rate here.
My money exchange for past few years, EURO, RM, RMB,USD all he gave very good rates and also sometimes we have smaller notes!
Opinion is divided here — complaints cluster around rates. Recent visits have gone better than its lifetime score — the last year averages 3.8★.
The rating, in shape
- Is the rate good
- We provide reasonable rates with added convenience of Paynow service for the customer · 2019-07-18
- PayNow accepted.
Best part got paynow service so don’t have to withdraw cash to change money
Reported independently by customers in their reviews. We only publish a figure when two or more people name the same one.
Money Changing Services
Straits Foreign Exchange, in their own words — Google Business profile
What customers report
Public Google reviews, unedited — including the critical ones.
My money exchange for past few years, EURO, RM, RMB,USD all he gave very good rates and also sometimes we have smaller notes! really love it very convenient! Store is beautiful and service is very good and efficient 😍 happy experience…
I encountered extremely unfair exchange rates that prevented me from proceeding with my transaction. I urge potential customers to exercise caution and thoroughly compare rates before using their services. The old man was giving me a…
Details
- Address
- 1 Bukit Batok Central Link, #01-05 West Mall, Singapore 658713
- X
- X page
- MAS licence
- Listed as STRAITS FOREIGN EXCHANGE — Money-changing Licensee. Verify →
- Currencies
- USD, MYR
Listing details from the business's Google profile (August 2025); licence status from the MAS register, August 2026. Report a change · how we build this
Questions
What are Straits Foreign Exchange's opening hours?
Mon–Thu 11am–9pm · Fri 11am–2pm, 3–9pm · Sat–Sun 11am–9pm. The status shown at the top of this page is calculated live in Singapore time, so it reflects whether the counter is open right now. Hours can still change on public holidays — worth calling before a special trip.
Which currencies can I change at Straits Foreign Exchange?
Reviewers most often mention changing US Dollar, Malaysian Ringgit here. That reflects what customers report rather than a stock guarantee — for an unusual currency, call ahead, since counters carry what their regulars need.
What do customers complain about at Straits Foreign Exchange?
Of the topics customers raise, exchange rates draws the most mixed response — 52% of its 25 mentions come from reviews of 3★ or below. The strongest area is staff & service, where 63% of 19 mentions are positive. As anywhere, count your money at the counter before you leave.
When is Straits Foreign Exchange least crowded?
Google's visit data puts the quietest slot around Sun around 12pm and the busiest around Mon around 4pm. For a large amount, a quiet slot means time to compare boards and ask for a better rate on size.
Is Straits Foreign Exchange a licensed money changer?
Yes — this listing corresponds to STRAITS FOREIGN EXCHANGE, listed in the MAS Financial Institutions Directory as Money-changing Licensee. Verify on the MAS register.