Capital Forex

#01-78 · Le Quest Shopping Mall /Bukit Batok ✓ MAS register
All opening hours
Monday
10:30am–9:30pm
Tuesday
10:30am–9:30pm
Wednesday
10:30am–9:30pm
Thursday
10:30am–9:30pm
Friday
10:30am–9:30pm
Saturday
10:30am–9:30pm
Sunday
10:30am–9:30pm
1300 m from Bukit Batok MRT Quietest Fri around 10am
Slipping latelyAnswers complaints
4 Bukit Batok Street 41, #01-78 Le Quest Shopping Mall, Singapore 657991 · Directions →

What customers say

Slipping lately5 mentions

Recent reviews average 2.8★, down from 4.3★ before.

Answers complaints13 mentions

The owner replied to 13 of 17 critical reviews — rare, and a sign someone is accountable.

Customers consistently rate this counter well on service and accuracy. Complaints, where they appear, cluster around rates. Worth knowing: the last year averages 2.8★, below its lifetime score of 4.2★.

Exchange rates 45% positive
29 customers mentioned it
Staff & service 94% positive
18 customers mentioned it
Accuracy & trust 78% positive
9 customers mentioned it
Queues & speed
4 customers mentioned it

The rating, in shape

4.2
★★★★☆
90 Google reviews
5★ 70
4★ 0
3★ 3
2★ 2
1★ 15
Asked on their Google profile
What's the rate for SGD to MYR today? Any commission? What's threshold for big amount to get better rate?
I just went there to check and the rate was too bad even for big amounts. Better to use Wise. · 2023-04-21

All foreign currencies available. Best Rate n Best Service !!!

Capital Forex, in their own words — Google Business profile

What customers report

Public Google reviews, unedited — including the critical ones.

★★★★★

A reliable and welcoming money changer that offers PayNow service, making transactions convenient—especially since I no longer carry my cards :)

Wins · Local Guide · 2 months ago
★★★★

My first 1 star review — Please trust the recent reviews even if it goes against your better judgment. They indeed have a minimum amount to qualify for better exchange rates but they won’t mention it upfront. I was told that the exchange…

Jeanine · Local Guide · 3 months ago

Details

Address
4 Bukit Batok Street 41, #01-78 Le Quest Shopping Mall, Singapore 657991
MAS licence
Listed as CAPITAL FOREX PTE. LTD. — Money-changing Licensee. Verify →

Listing details from the business's Google profile (August 2025); licence status from the MAS register, August 2026. Report a change · how we build this

Questions

What are Capital Forex's opening hours?

Daily 10:30am–9:30pm. The status shown at the top of this page is calculated live in Singapore time, so it reflects whether the counter is open right now. Hours can still change on public holidays — worth calling before a special trip.

What do customers complain about at Capital Forex?

Of the topics customers raise, exchange rates draws the most mixed response — 55% of its 29 mentions come from reviews of 3★ or below. The strongest area is staff & service, where 94% of 18 mentions are positive. As anywhere, count your money at the counter before you leave.

When is Capital Forex least crowded?

Google's visit data puts the quietest slot around Fri around 10am and the busiest around Thu around 5pm. For a large amount, a quiet slot means time to compare boards and ask for a better rate on size.

Is Capital Forex a licensed money changer?

Yes — this listing corresponds to CAPITAL FOREX PTE. LTD., listed in the MAS Financial Institutions Directory as Money-changing Licensee. Verify on the MAS register.