M.S. Money Exchange (Hougang Money Changer)

#B1-17 · Hougang Mall /Hougang ✓ MAS register
All opening hours
Monday
10:15am–8:45pm
Tuesday
10:15am–8:45pm
Wednesday
10:15am–8:45pm
Thursday
10:15am–8:45pm
Friday
10:15am–12:30pm, 2:30–8:45pm
Saturday
10:15am–8:45pm
Sunday
10:15am–8:45pm
Steps from Hougang MRT Quietest Tue around 1pm Wheelchair access
Answers complaintsLocals rate it best around
90 Hougang Ave 10, #B1-17 Hougang Mall, Singapore 538766 · Directions →

What customers say

Answers complaints5 mentions

The owner replied to 5 of 5 critical reviews — rare, and a sign someone is accountable.

Locals rate it best around10 mentions

Reviewers repeatedly call this the best rate in the area.

Best rate in hougang central.

Customers consistently rate this counter well on rates and service. Recent visits are in line with its lifetime score, averaging 4.9★.

Exchange rates 98% positive
99 customers mentioned it
Staff & service 97% positive
97 customers mentioned it
Queues & speed 100% positive
31 customers mentioned it
Accuracy & trust 82% positive
11 customers mentioned it
Location & access 91% positive
11 customers mentioned it
Currencies customers change here
1/4rated counters in Hougang
4.9vs 3.8 local median

That puts it above the typical counter in Hougang. No counter in Hougang is currently rated higher.

The rating, in shape

4.9
★★★★★
154 Google reviews
5★ 145
4★ 4
3★ 0
2★ 1
1★ 4
Asked on their Google profile
Temporarily closed for how long?
Hi Sir. We are relocating to Basement 1, Hougang Mall. We are currently undergoing renovation and hope to open as soon as works are done. We hope to open by latest end of May. We apologise for any inconvenience caused. Thank you for your kind understanding and · 2025-05-17
Getting in
Wheelchair-accessible car parkWheelchair-accessible entrance

Your neighbourhood friendly Hougang Money Changer located in Hougang Mall. M.S. Money Exchange is licensed by the Monetary Authority of Singapore to provide money-changing services. Honest, friendly and efficient service.

M.S. Money Exchange (Hougang Money Changer), in their own words — Google Business profile

What customers report

Public Google reviews, unedited — including the critical ones.

★★★★★

Probably has the best rates amongst all the money changers in the northeast side of Singapore. And the service is always friendly and honest. Do note that it was located on the top floor of Hougang Mall but now is in basement 1. Highly…

David · Local Guide · a month ago
★★★★★

Convenient to change your forex but do beware. They do not accept currency that are in poor condition or have writings on it but when you change forex, they will give you poor condition or notes with currencies. Do check your notes before…

G · Local Guide · 5 days ago

Details

Address
90 Hougang Ave 10, #B1-17 Hougang Mall, Singapore 538766
MAS licence
Listed as M.S. MONEY EXCHANGE — Money-changing Licensee. Verify →
Currencies
MYR

Listing details from the business's Google profile (August 2025); licence status from the MAS register, August 2026. Report a change · how we build this

Questions

What are M.S. Money Exchange (Hougang Money Changer)'s opening hours?

Mon–Thu 10:15am–8:45pm · Fri 10:15am–12:30pm, 2:30–8:45pm · Sat–Sun 10:15am–8:45pm. The status shown at the top of this page is calculated live in Singapore time, so it reflects whether the counter is open right now. Hours can still change on public holidays — worth calling before a special trip.

Is M.S. Money Exchange (Hougang Money Changer) the best money changer in Hougang?

On Google ratings it currently sits 1 of 4 reviewed counters in Hougang, above the local median of 3.8★. Ratings measure service and honesty, not today's rate — for the rate itself, compare boards.

Which currencies can I change at M.S. Money Exchange (Hougang Money Changer)?

Reviewers most often mention changing Malaysian Ringgit here. That reflects what customers report rather than a stock guarantee — for an unusual currency, call ahead, since counters carry what their regulars need.

What do customers complain about at M.S. Money Exchange (Hougang Money Changer)?

Of the topics customers raise, accuracy & trust draws the most mixed response — 18% of its 11 mentions come from reviews of 3★ or below. The strongest area is queues & speed, where 100% of 31 mentions are positive. As anywhere, count your money at the counter before you leave.

When is M.S. Money Exchange (Hougang Money Changer) least crowded?

Google's visit data puts the quietest slot around Tue around 1pm and the busiest around Thu around 5pm. For a large amount, a quiet slot means time to compare boards and ask for a better rate on size.

Is M.S. Money Exchange (Hougang Money Changer) a licensed money changer?

Yes — this listing corresponds to M.S. MONEY EXCHANGE, listed in the MAS Financial Institutions Directory as Money-changing Licensee. Verify on the MAS register.