Crante Money Changer

People's Park Complex /Chinatown ✓ MAS register
All opening hours
Monday
9am–9pm
Tuesday
9am–9pm
Wednesday
9am–9pm
Thursday
9am–9pm
Friday
9am–9pm
Saturday
9am–9pm
Sunday
9am–9pm
Steps from Chinatown MRT 1 of 5 counters at People's Park Complex Quietest Mon around 10am
Service complaintsBring larger notes
1 Park Rd, Singapore 059108 · Directions →

What customers say

Service complaints15 mentions

Staff attitude is a recurring theme in critical reviews.

Most arrogant and misleading exchange rate shop.
Bring larger notes4 mentions

Reviewers report small bills getting a worse rate here.

The staff shouted at me, saying, “How to count for you?!” when I simply asked for help planning the exchange of SGD to HKD within a certain amount, and requested a mix of big an…

Opinion is divided here — complaints cluster around rates. Recent visits are in line with its lifetime score, averaging 2.5★.

Exchange rates 36% positive
50 customers mentioned it
Staff & service 31% positive
29 customers mentioned it
Queues & speed 58% positive
19 customers mentioned it
Accuracy & trust 29% positive
7 customers mentioned it
Location & access
4 customers mentioned it
Currencies customers change here
14/15rated counters in Chinatown
2.8vs 3.8 local median

That puts it below the typical counter in Chinatown. The best-rated nearby is Perfect 1 Exchange (★ 4.8, 43 reviews) — worth a look if you are comparing.

The rating, in shape

2.8
★★★☆☆
117 Google reviews
5★ 34
4★ 12
3★ 15
2★ 8
1★ 48

What customers report

Public Google reviews, unedited — including the critical ones.

★★★★★

Today it has the best rate for jpy. No negotiation but still best rate compared to negotiated rate at other money changers around this place

Habuti · Local Guide · a week ago
★★★★

The service was poor. The staff shouted at me, saying, “How to count for you?!” when I simply asked for help planning the exchange of SGD to HKD within a certain amount, and requested a mix of big and small notes. The exchange rate was…

Cory · Local Guide · 4 weeks ago

Details

Address
1 Park Rd, Singapore 059108
MAS licence
Listed as CRANTE MONEY CHANGER — Money-changing Licensee. Verify →
Currencies
MYR, USD, TWD

Listing details from the business's Google profile (August 2025); licence status from the MAS register, August 2026. Report a change · how we build this

Questions

What are Crante Money Changer's opening hours?

Daily 9am–9pm. The status shown at the top of this page is calculated live in Singapore time, so it reflects whether the counter is open right now. Hours can still change on public holidays — worth calling before a special trip.

Is Crante Money Changer the best money changer in Chinatown?

On Google ratings it currently sits 14 of 15 reviewed counters in Chinatown, below the local median of 3.8★. The best-rated nearby alternative is Perfect 1 Exchange (★ 4.8 from 43 reviews). Ratings measure service and honesty, not today's rate — for the rate itself, compare boards.

Which currencies can I change at Crante Money Changer?

Reviewers most often mention changing Malaysian Ringgit, US Dollar, New Taiwan Dollar here. That reflects what customers report rather than a stock guarantee — for an unusual currency, call ahead, since counters carry what their regulars need.

What do customers complain about at Crante Money Changer?

Of the topics customers raise, accuracy & trust draws the most mixed response — 71% of its 7 mentions come from reviews of 3★ or below. The strongest area is queues & speed, where 58% of 19 mentions are positive. As anywhere, count your money at the counter before you leave.

When is Crante Money Changer least crowded?

Google's visit data puts the quietest slot around Mon around 10am and the busiest around Sat around 9am. For a large amount, a quiet slot means time to compare boards and ask for a better rate on size.

Is Crante Money Changer a licensed money changer?

Yes — this listing corresponds to CRANTE MONEY CHANGER, listed in the MAS Financial Institutions Directory as Money-changing Licensee. Verify on the MAS register.