V.I.P. Exchange
All opening hours
- Monday
- 9:30am–7pm
- Tuesday
- 9:30am–7pm
- Wednesday
- 9:30am–7pm
- Thursday
- 9:30am–7pm
- Friday
- 9:30am–7pm
- Saturday
- 9:30am–4pm
- Sunday
- Closed
What customers say
Recent reviews average 4.2★ against 3.5★ before.
Staff attitude is a recurring theme in critical reviews.
Worker has a bad attitude too.
Some customers report being given less than agreed. Count at the counter.
I went to change SGD to IDR, the rate was reasonable, but please be careful when they are supposed to give u change, i was nearly cheated by $50 as i was distracted when he used…
Opinion is divided here — complaints cluster around accuracy. Recent visits have gone better than its lifetime score — the last year averages 4.2★.
That puts it below the typical counter in Chinatown. The best-rated nearby is Perfect 1 Exchange (★ 4.8, 43 reviews) — worth a look if you are comparing.
The rating, in shape
V.I.P. Exchange is a licensed money exchange house based in Singapore. High reliability and outstanding service is in our DNA. V.I.P. Exchange entered the field of foreign currency exchange in 2000. V.I.P. Exchange have been delivering competitive and cost-effective services second to none since its interception. Customers satisfaction remains our utmost priority. We're conveniently located next NTUC Fairprice facing the main road -Tanjong Pagar Road
V.I.P. Exchange, in their own words — Google Business profile
What customers report
Public Google reviews, unedited — including the critical ones.
Wie bereits bei unserem letzten Aufenthalt in Singapur haben wir auch dieses Mal hier Geld gewechselt, da unser Hotel in der Nähe liegt. Unkomplizierter und höflicher Service, guter Kurs. Kann man jedenfalls empfehlen.
Beware of cheating by this place. They will attract you with the good rates then short change you. While the amount is little, but it all adds up for them. Dishonest and rotten to the core.
Details
- Address
- 1 Tanjong Pagar Plz, #01-01, Singapore 082001
- MAS licence
- Listed as V.I.P. EXCHANGE — Money-changing Licensee. Verify →
- Currencies
- MYR
Listing details from the business's Google profile (August 2025); licence status from the MAS register, August 2026. Report a change · how we build this
Questions
What are V.I.P. Exchange's opening hours?
Mon–Fri 9:30am–7pm · Sat 9:30am–4pm · Sun Closed. The status shown at the top of this page is calculated live in Singapore time, so it reflects whether the counter is open right now. Hours can still change on public holidays — worth calling before a special trip.
Is V.I.P. Exchange the best money changer in Chinatown?
On Google ratings it currently sits 8 of 15 reviewed counters in Chinatown, below the local median of 3.8★. The best-rated nearby alternative is Perfect 1 Exchange (★ 4.8 from 43 reviews). Ratings measure service and honesty, not today's rate — for the rate itself, compare boards.
Which currencies can I change at V.I.P. Exchange?
Reviewers most often mention changing Malaysian Ringgit here. That reflects what customers report rather than a stock guarantee — for an unusual currency, call ahead, since counters carry what their regulars need.
What do customers complain about at V.I.P. Exchange?
Of the topics customers raise, accuracy & trust draws the most mixed response — 57% of its 7 mentions come from reviews of 3★ or below. The strongest area is queues & speed, where 67% of 6 mentions are positive. As anywhere, count your money at the counter before you leave.
Is V.I.P. Exchange a licensed money changer?
Yes — this listing corresponds to V.I.P. EXCHANGE, listed in the MAS Financial Institutions Directory as Money-changing Licensee. Verify on the MAS register.