Triple Star Exchange
All opening hours
- Monday
- 9:30am–7:15pm
- Tuesday
- 9:30am–7:15pm
- Wednesday
- 9:30am–7:15pm
- Thursday
- 9:30am–7:15pm
- Friday
- 9:30am–12:30pm, 2:30–7:15pm
- Saturday
- 9:30am–7:15pm
- Sunday
- 10am–5pm
What customers say
Recent reviews average 1.6★, down from 3.3★ before.
Staff attitude is a recurring theme in critical reviews.
He will at first try to make you not understand what he is saying in hopes of charging you a higher rate, and when you question what he said, he gets aggressive and rude; arroga…
Some customers report being given less than agreed. Count at the counter.
Better count your money in front of him, he short changed me and clearly knew that he did it when I challenged him on it.
Customers consistently rate this counter well on queue times. Complaints, where they appear, cluster around rates. Worth knowing: the last year averages 1.6★, below its lifetime score of 3.0★.
That puts it below the typical counter in Queenstown / Alexandra. The best-rated nearby is Rohail Exchange (★ 4.6, 20 reviews) — worth a look if you are comparing.
The rating, in shape
Money Exchange Service. We provide the service of buying and selling physical foreign currency notes. Exchange rates may vary.
Triple Star Exchange, in their own words — Google Business profile
What customers report
Public Google reviews, unedited — including the critical ones.
Not sure why they got such bad reviews over here. I have been changing money with them for many years now, everytime when I go travelling. They used to have 2 shops here, but only 1 remain. Used to run by older Indian men, whom at times…
I exchanged British pounds to sgd. I realised straight away that he was being dishonest so I asked him for the receipt. He took my sgd back and recalculated and gave me the 70sgd more which was now correct ! Pls avoid this place. Scam…
Details
- Address
- 211 Holland Ave, #01-K3 Holland Road Shopping Centre停车, Singapore 278967
- MAS licence
- Listed as TRIPLE STAR EXCHANGE — Money-changing Licensee. Verify →
- Currencies
- MYR, IDR, THB
Listing details from the business's Google profile (August 2025); licence status from the MAS register, August 2026. Report a change · how we build this
Questions
What are Triple Star Exchange's opening hours?
Mon–Thu 9:30am–7:15pm · Fri 9:30am–12:30pm, 2:30–7:15pm · Sat 9:30am–7:15pm · Sun 10am–5pm. The status shown at the top of this page is calculated live in Singapore time, so it reflects whether the counter is open right now. Hours can still change on public holidays — worth calling before a special trip.
Is Triple Star Exchange the best money changer in Queenstown / Alexandra?
On Google ratings it currently sits 3 of 3 reviewed counters in Queenstown / Alexandra, below the local median of 3.0★. The best-rated nearby alternative is Rohail Exchange (★ 4.6 from 20 reviews). Ratings measure service and honesty, not today's rate — for the rate itself, compare boards.
Which currencies can I change at Triple Star Exchange?
Reviewers most often mention changing Malaysian Ringgit, Indonesian Rupiah, Thai Baht here. That reflects what customers report rather than a stock guarantee — for an unusual currency, call ahead, since counters carry what their regulars need.
What do customers complain about at Triple Star Exchange?
Of the topics customers raise, accuracy & trust draws the most mixed response — 82% of its 17 mentions come from reviews of 3★ or below. The strongest area is queues & speed, where 78% of 9 mentions are positive. As anywhere, count your money at the counter before you leave.
Is Triple Star Exchange a licensed money changer?
Yes — this listing corresponds to TRIPLE STAR EXCHANGE, listed in the MAS Financial Institutions Directory as Money-changing Licensee. Verify on the MAS register.