Transend (Northpoint City)

Northpoint City /Yishun (Northpoint City) ✓ MAS register
All opening hours
Monday
10am–9:30pm
Tuesday
10am–9:30pm
Wednesday
10am–9:30pm
Thursday
10am–9:30pm
Friday
10am–9:30pm
Saturday
10am–9:30pm
Sunday
10am–9:30pm
Steps from Yishun MRT Wheelchair access
Slipping latelyAnswers complaintsLocals rate it best around
Northpoint City, 1 North Point Dr, B2-131, Singapore 768019 · Directions →

What customers say

Slipping lately25 mentions

Recent reviews average 2.6★, down from 5.0★ before.

Answers complaints22 mentions

The owner replied to 22 of 35 critical reviews — rare, and a sign someone is accountable.

Locals rate it best around12 mentions

Reviewers repeatedly call this the best rate in the area.

Better than other changes in Northpt
PayNow accepted41 mentions

Customers mention paying by PayNow here.

can use paynow too so don’t need withdraw cash.
Also does remittance12 mentions

Doubles as a remittance agent for sending money abroad.

Malaysian who used the TT remittance service will get sms notification as soon as transactions is completed.

Customers consistently rate this counter well on service and rates. Worth knowing: the last year averages 2.6★, below its lifetime score of 4.9★.

Staff & service 94% positive
281 customers mentioned it
Exchange rates 98% positive
235 customers mentioned it
Queues & speed 97% positive
179 customers mentioned it
Location & access 95% positive
38 customers mentioned it
Accuracy & trust 77% positive
13 customers mentioned it
Currencies customers change here
1/3rated counters in Yishun (Northpoint City)
4.9vs 3.2 local median

That puts it above the typical counter in Yishun (Northpoint City). No counter in Yishun (Northpoint City) is currently rated higher.

The rating, in shape

4.9
★★★★★
4970 Google reviews
5★ 4819
4★ 101
3★ 15
2★ 3
1★ 32
Asked on their Google profile
If I wan to tranfer to malasia ist can help?
Dear Eka, Yes we provide remittance services to Malaysia. Please call or visit our branch so that our staff are able to assist you, thank you very much. JC Global · 2025-04-15
Getting in
Wheelchair-accessible car parkWheelchair-accessible entrance
What regulars report
  • PayNow accepted. can use paynow too so don’t need withdraw cash.

Reported independently by customers in their reviews. We only publish a figure when two or more people name the same one.

Transend is one of the largest remittance companies in Singapore with multiple branches across Singapore. Transend is licensed by the Monetary Authority of Singapore to provide remittance and money-changing services.

Transend (Northpoint City), in their own words — Google Business profile

What customers report

Public Google reviews, unedited — including the critical ones.

★★★★★

My experience here was extremely quick and hassle-free. No scams or any sleigh of hand tricks. Every note was fed through a note counter. Counted my money afterwards and everything seems in order. 1.60 SGD fee they took, from the amount…

Adrian · Local Guide · 3 months ago
★★★★

Changed 2 USD 50 notes on 24 Feb. Went back to shop on 17 Mar to change the 2 SAME unused notes back to SGD. Staff said they do not accept USD notes starting with PK since Mar 2025. The notes were obtained from this outlet less than a…

Claire · Local Guide · 4 months ago

Details

Address
Northpoint City, 1 North Point Dr, B2-131, Singapore 768019
MAS licence
Listed as Transend Pte. Ltd. — Major Payment Institution. Verify →
Currencies
JPY, MYR, USD

Listing details from the business's Google profile (August 2025); licence status from the MAS register, August 2026. Report a change · how we build this

Questions

What are Transend (Northpoint City)'s opening hours?

Daily 10am–9:30pm. The status shown at the top of this page is calculated live in Singapore time, so it reflects whether the counter is open right now. Hours can still change on public holidays — worth calling before a special trip.

Is Transend (Northpoint City) the best money changer in Yishun (Northpoint City)?

On Google ratings it currently sits 1 of 3 reviewed counters in Yishun (Northpoint City), above the local median of 3.2★. Ratings measure service and honesty, not today's rate — for the rate itself, compare boards.

Which currencies can I change at Transend (Northpoint City)?

Reviewers most often mention changing Japanese Yen, Malaysian Ringgit, US Dollar here. That reflects what customers report rather than a stock guarantee — for an unusual currency, call ahead, since counters carry what their regulars need.

What do customers complain about at Transend (Northpoint City)?

Of the topics customers raise, accuracy & trust draws the most mixed response — 23% of its 13 mentions come from reviews of 3★ or below. The strongest area is exchange rates, where 98% of 235 mentions are positive. As anywhere, count your money at the counter before you leave.

Is Transend (Northpoint City) a licensed money changer?

Yes — this listing corresponds to Transend Pte. Ltd., listed in the MAS Financial Institutions Directory as Major Payment Institution. Verify on the MAS register.