Transend (Choa CHU Kang Mrt)
All opening hours
- Monday
- 10am–9:30pm
- Tuesday
- 10am–9:30pm
- Wednesday
- 10am–9:30pm
- Thursday
- 10am–9:30pm
- Friday
- 10am–9:30pm
- Saturday
- 10am–9:30pm
- Sunday
- 10am–9:30pm
What customers say
Recent reviews average 2.3★, down from 4.9★ before.
The owner replied to 15 of 21 critical reviews — rare, and a sign someone is accountable.
Reviewers repeatedly call this the best rate in the area.
One of the best rate in this area
Doubles as a remittance agent for sending money abroad.
Im regular customer that always come to transfer money to indonesia..1st time i encounter such a bad service from this outlet..i showed the lady my customer number from my phone…
Customers mention paying by PayNow here.
Fuss free and convenient especially with paynow.
Reviewers report small bills getting a worse rate here.
Staff refused to exchange the balance small notes for me even though they still have small notes.
Customers consistently rate this counter well on service and rates. Worth knowing: the last year averages 2.3★, below its lifetime score of 4.9★.
That puts it above the typical counter in Choa Chu Kang (Lot One). No counter in Choa Chu Kang (Lot One) is currently rated higher.
The rating, in shape
- PayNow accepted.
Fuss free and convenient especially with paynow.
Reported independently by customers in their reviews. We only publish a figure when two or more people name the same one.
Transend is one of the largest remittance companies in Singapore with multiple branches across Singapore. Transend is licensed by the Monetary Authority of Singapore to provide remittance and money-changing services.
Transend (Choa CHU Kang Mrt), in their own words — Google Business profile
What customers report
Public Google reviews, unedited — including the critical ones.
So far this is one of the better money changer in the western part of SG with competitive exchange rates and attitude of staff.
Spending 15 minutes in queue was pointless. They took too long to attend to a single customer, so I left.
Details
- Address
- 10 Choa Chu Kang Ave 4, #01-10, Singapore 689810
- Website
- transend.com.sg
- MAS licence
- Listed as Transend Pte. Ltd. — Major Payment Institution. Verify →
- Currencies
- JPY, KRW
Listing details from the business's Google profile (August 2025); licence status from the MAS register, August 2026. Report a change · how we build this
Questions
What are Transend (Choa CHU Kang Mrt)'s opening hours?
Daily 10am–9:30pm. The status shown at the top of this page is calculated live in Singapore time, so it reflects whether the counter is open right now. Hours can still change on public holidays — worth calling before a special trip.
Is Transend (Choa CHU Kang Mrt) the best money changer in Choa Chu Kang (Lot One)?
On Google ratings it currently sits 1 of 4 reviewed counters in Choa Chu Kang (Lot One), above the local median of 3.8★. Ratings measure service and honesty, not today's rate — for the rate itself, compare boards.
Which currencies can I change at Transend (Choa CHU Kang Mrt)?
Reviewers most often mention changing Japanese Yen, South Korean Won here. That reflects what customers report rather than a stock guarantee — for an unusual currency, call ahead, since counters carry what their regulars need.
What do customers complain about at Transend (Choa CHU Kang Mrt)?
Of the topics customers raise, staff & service draws the most mixed response — 12% of its 144 mentions come from reviews of 3★ or below. The strongest area is queues & speed, where 95% of 78 mentions are positive. As anywhere, count your money at the counter before you leave.
When is Transend (Choa CHU Kang Mrt) least crowded?
Google's visit data puts the quietest slot around Sat around 2pm and the busiest around Wed around 12pm. For a large amount, a quiet slot means time to compare boards and ask for a better rate on size.
Is Transend (Choa CHU Kang Mrt) a licensed money changer?
Yes — this listing corresponds to Transend Pte. Ltd., listed in the MAS Financial Institutions Directory as Major Payment Institution. Verify on the MAS register.