Transend (Bugis Mrt)

#B1-02 · 220 Victoria St /Bugis ✓ MAS register
All opening hours
Monday
10am–9:30pm
Tuesday
10am–9:30pm
Wednesday
10am–9:30pm
Thursday
10am–9:30pm
Friday
10am–9:30pm
Saturday
10am–9:30pm
Sunday
10am–9:30pm
Steps from Bugis MRT Quietest Mon around 10am Wheelchair access
Slipping latelyAnswers complaintsPayNow accepted
220 Victoria St, #B1-02, Singapore 188022 · Directions →

What customers say

Slipping lately32 mentions

Recent reviews average 3.7★, down from 4.9★ before.

Answers complaints6 mentions

The owner replied to 6 of 19 critical reviews — rare, and a sign someone is accountable.

PayNow accepted6 mentions

Customers mention paying by PayNow here.

Convenient that you can PayNow via QR code!
Also does remittance2 mentions

Doubles as a remittance agent for sending money abroad.

First time remitted, request to show IC.

Customers consistently rate this counter well on service and rates. Worth knowing: the last year averages 3.7★, below its lifetime score of 4.9★.

Staff & service 95% positive
139 customers mentioned it
Exchange rates 97% positive
110 customers mentioned it
Queues & speed 96% positive
67 customers mentioned it
Location & access 90% positive
21 customers mentioned it
Accuracy & trust
3 customers mentioned it
Currencies customers change here
1/13rated counters in Bugis
4.9vs 4.3 local median

That puts it above the typical counter in Bugis. No counter in Bugis is currently rated higher.

The rating, in shape

4.9
★★★★★
1105 Google reviews
5★ 1026
4★ 49
3★ 11
2★ 2
1★ 17
Getting in
Wheelchair-accessible car parkWheelchair-accessible entrance
What regulars report
  • PayNow accepted. Convenient that you can PayNow via QR code!

Reported independently by customers in their reviews. We only publish a figure when two or more people name the same one.

Transend is one of the largest remittance companies in Singapore with multiple branches across Singapore. Transend is licensed by the Monetary Authority of Singapore to provide remittance and money-changing services.

Transend (Bugis Mrt), in their own words — Google Business profile

What customers report

Public Google reviews, unedited — including the critical ones.

★★★★★

It's not in the mall. You need to go out of the building and go down to the subway station and turn to the left. Best rates here!

Alex · Local Guide · a week ago
★★★★

I had an extremely disappointing experience at Transend Money Changer in Bugis. The service was painfully slow, with staff taking their time despite a growing line of customers. The employees were outright rude, showing no courtesy or…

Elijah · Local Guide · 2 months ago

Details

Address
220 Victoria St, #B1-02, Singapore 188022
MAS licence
Listed as Transend Pte. Ltd. — Major Payment Institution. Verify →
Currencies
MYR

Listing details from the business's Google profile (August 2025); licence status from the MAS register, August 2026. Report a change · how we build this

Questions

What are Transend (Bugis Mrt)'s opening hours?

Daily 10am–9:30pm. The status shown at the top of this page is calculated live in Singapore time, so it reflects whether the counter is open right now. Hours can still change on public holidays — worth calling before a special trip.

Is Transend (Bugis Mrt) the best money changer in Bugis?

On Google ratings it currently sits 1 of 13 reviewed counters in Bugis, above the local median of 4.3★. Ratings measure service and honesty, not today's rate — for the rate itself, compare boards.

Which currencies can I change at Transend (Bugis Mrt)?

Reviewers most often mention changing Malaysian Ringgit here. That reflects what customers report rather than a stock guarantee — for an unusual currency, call ahead, since counters carry what their regulars need.

What do customers complain about at Transend (Bugis Mrt)?

Of the topics customers raise, location & access draws the most mixed response — 10% of its 21 mentions come from reviews of 3★ or below. The strongest area is exchange rates, where 97% of 110 mentions are positive. As anywhere, count your money at the counter before you leave.

When is Transend (Bugis Mrt) least crowded?

Google's visit data puts the quietest slot around Mon around 10am and the busiest around Sat around 3pm. For a large amount, a quiet slot means time to compare boards and ask for a better rate on size.

Is Transend (Bugis Mrt) a licensed money changer?

Yes — this listing corresponds to Transend Pte. Ltd., listed in the MAS Financial Institutions Directory as Major Payment Institution. Verify on the MAS register.