(Sengkang Money Changer) Compass Foreign Exchange

#04-12 · Beside Level 4 Kopitiam /Sengkang (Compass One) ✓ MAS register
All opening hours
Monday
10:30am–9pm
Tuesday
10:30am–9pm
Wednesday
10:30am–9pm
Thursday
10:30am–9pm
Friday
10:30am–12:45pm, 2:10–9pm
Saturday
10:30am–9pm
Sunday
10:30am–9pm
Steps from Sengkang MRT Quietest Mon around 10am Wheelchair access
Getting betterAnswers complaintsService complaints
Compass One Mall, 1 Sengkang Square, #04-12 Beside Level 4 Kopitiam, Singapore 545078 · Directions →

What customers say

Getting better19 mentions

Recent reviews average 3.9★ against 3.0★ before.

Answers complaints18 mentions

The owner replied to 18 of 24 critical reviews — rare, and a sign someone is accountable.

Service complaints5 mentions

Staff attitude is a recurring theme in critical reviews.

Or rather, it’s actually worse because of rude and snide comments made while doing a simple money exchange process.
Bring larger notes4 mentions

Reviewers report small bills getting a worse rate here.

Fyi, I was tricked at a big Malaysian bank when withdrawing large amount of cash where smaller denomination notes were dishonestly placed under larger ones as some money countin…

Customers consistently rate this counter well on service. Complaints, where they appear, cluster around rates. Recent visits have gone better than its lifetime score — the last year averages 3.9★.

Exchange rates 52% positive
29 customers mentioned it
Staff & service 78% positive
27 customers mentioned it
Queues & speed 70% positive
10 customers mentioned it
Accuracy & trust 67% positive
9 customers mentioned it
Location & access
3 customers mentioned it
Currencies customers change here

The rating, in shape

3.3
★★★☆☆
65 Google reviews
5★ 31
4★ 6
3★ 4
2★ 0
1★ 24
Getting in
Wheelchair-accessible car parkWheelchair-accessible entrance Paid parking lot On-site services

Compass Foreign Exchange has been leading money changer in the North East side of Singapore. It has been haven for all your currency exchange needs without the need to travel far to get better! Conveniently nestled at the heart of Compass One Mall in Sengkang Square, we have been diligently serving our valued customers since 2002. With years of expertise, our skilled money changers ensure a seamless exchange process, making your currency conversions stress-free .Trust us to guide your financial transactions and to help you make the right decisions in this ever-changing currents of global currencies We are open everyday including public holidays from 1030 am - 9pm. We are only closed on fridays from 1230 pm to 2 15 pm for Friday Prayers.

(Sengkang Money Changer) Compass Foreign Exchange, in their own words — Google Business profile

What customers report

Public Google reviews, unedited — including the critical ones.

★★★★★

I would like to commend Mr Zabeer & Mr Den for rendering Excellent Service to me , each time i go to their Money Changer outlet to exchange my Singapore Dollar for other Foreign Currencies . Both of them are very helpful , friendly &…

Eric · Local Guide · Edited 2 months ago
★★★★

A foreign exchange which do not display their rates on screen at times. When tv is on, they are so worry about their rate being published and stay non competitive.

Jus · Local Guide · 8 months ago

Details

Address
Compass One Mall, 1 Sengkang Square, #04-12 Beside Level 4 Kopitiam, Singapore 545078
MAS licence
Listed as COMPASS FOREIGN EXCHANGE — Money-changing Licensee. Verify →
Currencies
MYR

Listing details from the business's Google profile (August 2025); licence status from the MAS register, August 2026. Report a change · how we build this

Questions

What are (Sengkang Money Changer) Compass Foreign Exchange's opening hours?

Mon–Thu 10:30am–9pm · Fri 10:30am–12:45pm, 2:10–9pm · Sat–Sun 10:30am–9pm. The status shown at the top of this page is calculated live in Singapore time, so it reflects whether the counter is open right now. Hours can still change on public holidays — worth calling before a special trip.

Which currencies can I change at (Sengkang Money Changer) Compass Foreign Exchange?

Reviewers most often mention changing Malaysian Ringgit here. That reflects what customers report rather than a stock guarantee — for an unusual currency, call ahead, since counters carry what their regulars need.

What do customers complain about at (Sengkang Money Changer) Compass Foreign Exchange?

Of the topics customers raise, exchange rates draws the most mixed response — 48% of its 29 mentions come from reviews of 3★ or below. The strongest area is staff & service, where 78% of 27 mentions are positive. As anywhere, count your money at the counter before you leave.

When is (Sengkang Money Changer) Compass Foreign Exchange least crowded?

Google's visit data puts the quietest slot around Mon around 10am and the busiest around Sun around 3pm. For a large amount, a quiet slot means time to compare boards and ask for a better rate on size.

Is (Sengkang Money Changer) Compass Foreign Exchange a licensed money changer?

Yes — this listing corresponds to COMPASS FOREIGN EXCHANGE, listed in the MAS Financial Institutions Directory as Money-changing Licensee. Verify on the MAS register.