Money Changer by Deen Exchange

#01-31 · 313 Orchard Rd /Orchard Road
All opening hours
Monday
10am–9:30pm
Tuesday
10am–9:30pm
Wednesday
10am–9:30pm
Thursday
10am–9:30pm
Friday
10am–9:30pm
Saturday
10am–9:30pm
Sunday
10am–9:30pm
650 m from Orchard MRT 1 of 2 counters at 313 Orchard Rd Quietest Wed around 9pm Wheelchair access
Slipping latelyShortchange reports
313 Orchard Rd, #01 - 31, Singapore 238858 · Directions →

What customers say

Slipping lately8 mentions

Recent reviews average 2.5★, down from 3.5★ before.

Shortchange reports4 mentions

Some customers report being given less than agreed. Count at the counter.

Felt shortchanged!

Customers consistently rate this counter well on queue times. Complaints, where they appear, cluster around rates. Worth knowing: the last year averages 2.5★, below its lifetime score of 3.4★.

Exchange rates 50% positive
28 customers mentioned it
Staff & service 58% positive
26 customers mentioned it
Accuracy & trust 20% positive
15 customers mentioned it
Queues & speed 83% positive
6 customers mentioned it
Location & access
4 customers mentioned it
Currencies customers change here
25/32rated counters in Orchard Road
3.4vs 4.0 local median

That puts it below the typical counter in Orchard Road. The best-rated nearby is K S S N Foreign Exchange (★ 4.9, 530 reviews) — worth a look if you are comparing.

The rating, in shape

3.4
★★★☆☆
81 Google reviews
5★ 48
4★ 2
3★ 0
2★ 0
1★ 31
Getting in
Wheelchair-accessible car parkWheelchair-accessible entrance

What customers report

Public Google reviews, unedited — including the critical ones.

★★★★★

They are quick, helpful and good rate. 10 times better than the money robbery machine in my hotel.

Max · Local Guide · 3 months ago
★★★★

Disappointed. My wife just did an exchange from Spore to Malaysian dollar. Couldn't count on the spot as we trust it's gonna be accurate right? The place also don't have a site that could be discreetly do the count. Not much that she…

Nasir · Local Guide · 11 months ago

Details

Address
313 Orchard Rd, #01 - 31, Singapore 238858
MAS licence
No automatic match — shopfront names often differ from the registered entity, so this does not mean unlicensed. Search the register →
Currencies
MYR

Listing details from the business's Google profile (August 2025); licence status from the MAS register, August 2026. Report a change · how we build this

Questions

What are Money Changer by Deen Exchange's opening hours?

Daily 10am–9:30pm. The status shown at the top of this page is calculated live in Singapore time, so it reflects whether the counter is open right now. Hours can still change on public holidays — worth calling before a special trip.

Is Money Changer by Deen Exchange the best money changer in Orchard Road?

On Google ratings it currently sits 25 of 32 reviewed counters in Orchard Road, below the local median of 4.0★. The best-rated nearby alternative is K S S N Foreign Exchange (★ 4.9 from 530 reviews). Ratings measure service and honesty, not today's rate — for the rate itself, compare boards.

Which currencies can I change at Money Changer by Deen Exchange?

Reviewers most often mention changing Malaysian Ringgit here. That reflects what customers report rather than a stock guarantee — for an unusual currency, call ahead, since counters carry what their regulars need.

What do customers complain about at Money Changer by Deen Exchange?

Of the topics customers raise, accuracy & trust draws the most mixed response — 80% of its 15 mentions come from reviews of 3★ or below. The strongest area is queues & speed, where 83% of 6 mentions are positive. As anywhere, count your money at the counter before you leave.

When is Money Changer by Deen Exchange least crowded?

Google's visit data puts the quietest slot around Wed around 9pm and the busiest around Sun around 5pm. For a large amount, a quiet slot means time to compare boards and ask for a better rate on size.

Is Money Changer by Deen Exchange a licensed money changer?

We could not automatically match this listing to a MAS register entry. That does not mean it is unlicensed — shopfront names often differ from the registered entity name. Search the register; licensed changers also display their licence in-store.