Jamal Exchange

#01-723 · Bedok Town Centre /Bedok ✓ MAS register
All opening hours
Monday
9am–9pm
Tuesday
9am–9pm
Wednesday
9am–9pm
Thursday
9am–9pm
Friday
9am–9pm
Saturday
9am–9pm
Sunday
9:30am–9pm
Steps from Bedok MRT 1 of 2 counters at Bedok Town Centre Quietest Thu around 8pm
Shortchange reports
210 New Upper Changi Rd, #01-723, Singapore 460210 · Directions →

What customers say

Shortchange reports3 mentions

Some customers report being given less than agreed. Count at the counter.

That is difference of SGD10 he was shortchanging me from actual rate.

Opinion is divided here — complaints cluster around rates. Recent visits are in line with its lifetime score, averaging 1.7★.

Exchange rates 14% positive
21 customers mentioned it
Accuracy & trust 8% positive
13 customers mentioned it
Staff & service 33% positive
6 customers mentioned it
Queues & speed
3 customers mentioned it
Currencies customers change here
4/4rated counters in Bedok
1.9vs 2.8 local median

That puts it below the typical counter in Bedok. The best-rated nearby is Al-Aman EXCHANGE (★ 3.8, 26 reviews) — worth a look if you are comparing.

The rating, in shape

1.9
★★☆☆☆
40 Google reviews
5★ 8
4★ 1
3★ 0
2★ 1
1★ 30

What customers report

Public Google reviews, unedited — including the critical ones.

★★★★★

“I had an excellent experience at [Jamal Money Exchange]. The staff provided very friendly and professional service, and I received a great exchange rate. I highly recommend this place for anyone looking for efficient and customer-friendly…

Mohamed · 8 months ago
★★★★

Reviews are 100% true. True scammers, won’t go into the details but they told me a rate and did not fulfil and when I confronted, kept gaslighting me -.- On hindsight I should have asked to have my money returned. Also go to the opposite…

Fiona · Local Guide · 7 months ago

Details

Address
210 New Upper Changi Rd, #01-723, Singapore 460210
MAS licence
Listed as JAMAL EXCHANGE — Money-changing Licensee. Verify →
Currencies
USD

Listing details from the business's Google profile (August 2025); licence status from the MAS register, August 2026. Report a change · how we build this

Questions

What are Jamal Exchange's opening hours?

Mon–Sat 9am–9pm · Sun 9:30am–9pm. The status shown at the top of this page is calculated live in Singapore time, so it reflects whether the counter is open right now. Hours can still change on public holidays — worth calling before a special trip.

Is Jamal Exchange the best money changer in Bedok?

On Google ratings it currently sits 4 of 4 reviewed counters in Bedok, below the local median of 2.8★. The best-rated nearby alternative is Al-Aman EXCHANGE (★ 3.8 from 26 reviews). Ratings measure service and honesty, not today's rate — for the rate itself, compare boards.

Which currencies can I change at Jamal Exchange?

Reviewers most often mention changing US Dollar here. That reflects what customers report rather than a stock guarantee — for an unusual currency, call ahead, since counters carry what their regulars need.

What do customers complain about at Jamal Exchange?

Of the topics customers raise, accuracy & trust draws the most mixed response — 92% of its 13 mentions come from reviews of 3★ or below. The strongest area is staff & service, where 33% of 6 mentions are positive. As anywhere, count your money at the counter before you leave.

When is Jamal Exchange least crowded?

Google's visit data puts the quietest slot around Thu around 8pm and the busiest around Sat around 2pm. For a large amount, a quiet slot means time to compare boards and ask for a better rate on size.

Is Jamal Exchange a licensed money changer?

Yes — this listing corresponds to JAMAL EXCHANGE, listed in the MAS Financial Institutions Directory as Money-changing Licensee. Verify on the MAS register.