Fiat Money Changer

#02-37 · The Arcade /Raffles Place
All opening hours
Monday
9am–6pm
Tuesday
9am–6pm
Wednesday
9am–6pm
Thursday
9am–6pm
Friday
9am–6pm
Saturday
9am–3pm
Sunday
Closed
Directions +65 6224 0901
Steps from Raffles Place MRT 1 of 40 counters at The Arcade Wheelchair access
Slipping latelyAnswers complaintsService complaints
#02-37, The Arcade, 11 Collyer Quay, Singapore 049317 · Directions →

What customers say

Slipping lately11 mentions

Recent reviews average 2.9★, down from 3.7★ before.

Answers complaints8 mentions

The owner replied to 8 of 25 critical reviews — rare, and a sign someone is accountable.

Service complaints11 mentions

Staff attitude is a recurring theme in critical reviews.

Please just avoid at all cost the worst ever auntie how is she even hired ridiculous just go to nijam exchange at level 1 so much better just looking at her face i want to leave…
Wide currency range4 mentions

Reviewers mention unusual or hard-to-find currencies in stock.

Been here twice during non peak, they carry some of the rare currency such as Russian and AED
Locals rate it best around3 mentions

Reviewers repeatedly call this the best rate in the area.

Their response is fast and provide one of the best rates in Singapore.
PayNow accepted12 mentions

Customers mention paying by PayNow here.

The only reason many people put up with this nightmare is because it’s one of the few places that accepts PayNow with a $0.20 fee.

Customers consistently rate this counter well on rates and queue times. Worth knowing: the last year averages 2.9★, below its lifetime score of 3.6★.

Staff & service 60% positive
45 customers mentioned it
Exchange rates 76% positive
41 customers mentioned it
Queues & speed 80% positive
5 customers mentioned it
Accuracy & trust
4 customers mentioned it
Location & access
4 customers mentioned it
Currencies customers change here
🇯🇵 JPY🇰🇷 KRW
13/22rated counters in Raffles Place
3.6vs 3.8 local median
10/18inside The Arcade

That puts it below the typical counter in Raffles Place. The best-rated nearby is Arcade Money Changers (AMC sg) (★ 4.3, 186 reviews) — worth a look if you are comparing.

The rating, in shape

3.6
★★★★☆
73 Google reviews
5★ 43
4★ 5
3★ 0
2★ 2
1★ 23
Asked on their Google profile
I received a year1999 USD$100 note with stamped numbers on it, for my trip to Laos from Fiat money exchange and it was rejected as it was "too old", I need USD for my next trip to Cambodia, can I go back to the money cha
Sure, bring the receipt back and we will change for you. All the US notes we sell are legal tender. In 3rd world countries sometimes they are very picky and refuse to accept notes with markings. Happy to change for you. · 2019-05-31
Getting in
Wheelchair-accessible car parkWheelchair-accessible entrance On-site services
What regulars report
  • PayNow accepted. The only reason many people put up with this nightmare is because it’s one of the few places that accepts PayNow with a $0.20 fee.

Reported independently by customers in their reviews. We only publish a figure when two or more people name the same one.

We specialise in a whole array of commonly traded currencies as well as some popular minor currencies. Prices are very reasonable with only a small margin added above the cost.

Fiat Money Changer, in their own words — Google Business profile

What customers report

Public Google reviews, unedited — including the critical ones.

★★★★★

I am writing to commend you for your exceptional honesty, integrity, and fair exchange rates. Your professionalism and transparency in every transaction set you apart, giving customers like me great confidence in your services. You…

Kenny · a month ago
★★★★★

Auntie spoke in condescending tone and has a could not be bothered to serve attitude. Was charged additional 20 cents for "rounding off" paynow transaction. Deal with them at your own risk. There are plenty money exchangers to go to at…

Kay · Local Guide · a month ago

Details

Address
#02-37, The Arcade, 11 Collyer Quay, Singapore 049317
MAS licence
No automatic match — shopfront names often differ from the registered entity, so this does not mean unlicensed. Search the register →
Currencies
JPY, KRW

Listing details from the business's Google profile (August 2025); licence status from the MAS register, August 2026. Report a change · how we build this

Questions

What are Fiat Money Changer's opening hours?

Mon–Fri 9am–6pm · Sat 9am–3pm · Sun Closed. The status shown at the top of this page is calculated live in Singapore time, so it reflects whether the counter is open right now. Hours can still change on public holidays — worth calling before a special trip.

Is Fiat Money Changer the best money changer in Raffles Place?

On Google ratings it currently sits 13 of 22 reviewed counters in Raffles Place, below the local median of 3.8★. Within The Arcade alone it ranks 10 of 18. The best-rated nearby alternative is Arcade Money Changers (AMC sg) (★ 4.3 from 186 reviews). Ratings measure service and honesty, not today's rate — for the rate itself, compare boards.

Which currencies can I change at Fiat Money Changer?

Reviewers most often mention changing Japanese Yen, South Korean Won here. That reflects what customers report rather than a stock guarantee — for an unusual currency, call ahead, since counters carry what their regulars need.

What do customers complain about at Fiat Money Changer?

Of the topics customers raise, staff & service draws the most mixed response — 40% of its 45 mentions come from reviews of 3★ or below. The strongest area is queues & speed, where 80% of 5 mentions are positive. As anywhere, count your money at the counter before you leave.

Is Fiat Money Changer a licensed money changer?

We could not automatically match this listing to a MAS register entry. That does not mean it is unlicensed — shopfront names often differ from the registered entity name. Search the register; licensed changers also display their licence in-store.