Clifford Gems & Money Exchange

Behind BreadTalk /City Hall ✓ MAS register
All opening hours
Monday
9:30am–7pm
Tuesday
9:30am–7pm
Wednesday
9:30am–7pm
Thursday
9:30am–7pm
Friday
9:30am–7pm
Saturday
9:30am–7pm
Sunday
Closed
Steps from City Hall MRT 1 of 3 counters at Behind BreadTalk Wheelchair access
Getting betterTricky to findShortchange reports
252 N Bridge Rd, B2 - 08, Singapore 179103 · Directions →

What customers say

Getting better5 mentions

Recent reviews average 5.0★ against 4.4★ before.

Tricky to find3 mentions

Customers report difficulty locating it — check the unit number and map.

Very hard to find but worth it.
Shortchange reports2 mentions

Some customers report being given less than agreed. Count at the counter.

Rates are good but I was shortchanged.

Customers consistently rate this counter well on rates and service. Recent visits have gone better than its lifetime score — the last year averages 5.0★.

Exchange rates 90% positive
20 customers mentioned it
Staff & service 83% positive
6 customers mentioned it
Location & access 100% positive
6 customers mentioned it
Queues & speed 100% positive
5 customers mentioned it
Accuracy & trust
4 customers mentioned it
2/3rated counters in City Hall
4.5vs 4.5 local median

That puts it below the typical counter in City Hall. The best-rated nearby is Saj Exchange Raffles City Money Changer (★ 4.7, 124 reviews) — worth a look if you are comparing.

The rating, in shape

4.5
★★★★★
34 Google reviews
5★ 27
4★ 3
3★ 1
2★ 0
1★ 3
Getting in
Wheelchair-accessible car parkWheelchair-accessible entrance

What customers report

Public Google reviews, unedited — including the critical ones.

★★★★★

The owner is so lovely and has helped me out multiple times whenever I need help with exchanging money. So thankful to have received such efficient transactions from them for the past few years.

kastie · 5 months ago
★★★★

Rates are good but watch out for being short changed

Sile · Local Guide · 2 years ago

Details

Address
252 N Bridge Rd, B2 - 08, Singapore 179103
MAS licence
Listed as CLIFFORD GEMS & MONEY EXCHANGE — Money-changing Licensee. Verify →

Listing details from the business's Google profile (August 2025); licence status from the MAS register, August 2026. Report a change · how we build this

Questions

What are Clifford Gems & Money Exchange's opening hours?

Mon–Sat 9:30am–7pm · Sun Closed. The status shown at the top of this page is calculated live in Singapore time, so it reflects whether the counter is open right now. Hours can still change on public holidays — worth calling before a special trip.

Is Clifford Gems & Money Exchange the best money changer in City Hall?

On Google ratings it currently sits 2 of 3 reviewed counters in City Hall, below the local median of 4.5★. The best-rated nearby alternative is Saj Exchange Raffles City Money Changer (★ 4.7 from 124 reviews). Ratings measure service and honesty, not today's rate — for the rate itself, compare boards.

What do customers complain about at Clifford Gems & Money Exchange?

Of the topics customers raise, staff & service draws the most mixed response — 17% of its 6 mentions come from reviews of 3★ or below. The strongest area is location & access, where 100% of 6 mentions are positive. As anywhere, count your money at the counter before you leave.

Is Clifford Gems & Money Exchange a licensed money changer?

Yes — this listing corresponds to CLIFFORD GEMS & MONEY EXCHANGE, listed in the MAS Financial Institutions Directory as Money-changing Licensee. Verify on the MAS register.