BKK Forex Pte Ltd - Lucky Plaza
All opening hours
- Monday
- 9am–8:30pm
- Tuesday
- 9am–8:30pm
- Wednesday
- 9am–8:30pm
- Thursday
- 9am–8:30pm
- Friday
- 9am–8:30pm
- Saturday
- 9am–8:30pm
- Sunday
- 8:30am–8:30pm
What customers say
Opinion is divided here — complaints cluster around service.
That puts it below the typical counter in Orchard Road. The best-rated nearby is K S S N Foreign Exchange (★ 4.9, 530 reviews) — worth a look if you are comparing.
The rating, in shape
What customers report
Public Google reviews, unedited — including the critical ones.
Friendly staff and quickly attended to service. Answered phone calls, responded to inquiries about receiving money and helped to find their new location. Its relocated at #02-22 Lucky Plaza now. I was able to receive money fast.
Very poor service. Staff who attend me is very rude and not helpful. Not attentive to her work, she ask my IC which I already past to her. She ask for address which I already wrote for her. The tune as she speak is so arrogant doesn't show…
Details
- Address
- 304 Orchard Rd, #02-22 Lucky Plaza, Singapore 238863
- Website
- www.bkkforex.com
- MAS licence
- No automatic match — shopfront names often differ from the registered entity, so this does not mean unlicensed. Search the register →
Listing details from the business's Google profile (August 2025); licence status from the MAS register, August 2026. Report a change · how we build this
Questions
What are BKK Forex Pte Ltd - Lucky Plaza's opening hours?
Mon–Sat 9am–8:30pm · Sun 8:30am–8:30pm. The status shown at the top of this page is calculated live in Singapore time, so it reflects whether the counter is open right now. Hours can still change on public holidays — worth calling before a special trip.
Is BKK Forex Pte Ltd - Lucky Plaza the best money changer in Orchard Road?
On Google ratings it currently sits 12 of 32 reviewed counters in Orchard Road, below the local median of 4.0★. Within Lucky Plaza alone it ranks 4 of 13. The best-rated nearby alternative is K S S N Foreign Exchange (★ 4.9 from 530 reviews). Ratings measure service and honesty, not today's rate — for the rate itself, compare boards.
What do customers complain about at BKK Forex Pte Ltd - Lucky Plaza?
Of the topics customers raise, staff & service draws the most mixed response — 50% of its 8 mentions come from reviews of 3★ or below. As anywhere, count your money at the counter before you leave.
When is BKK Forex Pte Ltd - Lucky Plaza least crowded?
Google's visit data puts the quietest slot around Tue around 2pm and the busiest around Sun around 8am. For a large amount, a quiet slot means time to compare boards and ask for a better rate on size.
Is BKK Forex Pte Ltd - Lucky Plaza a licensed money changer?
We could not automatically match this listing to a MAS register entry. That does not mean it is unlicensed — shopfront names often differ from the registered entity name. Search the register; licensed changers also display their licence in-store.