Arcade Plaza Traders
All opening hours
- Monday
- 10am–5pm
- Tuesday
- 10am–5pm
- Wednesday
- 10am–5pm
- Thursday
- 10am–5pm
- Friday
- 10am–5pm
- Saturday
- 10am–1pm
- Sunday
- Closed
What customers say
Recent reviews average 4.4★ against 2.6★ before.
Some customers report being given less than agreed. Count at the counter.
Changed $702 and was short changed of 700k VND.
Exchange rates is what customers talk about most here, and opinion on it is mixed. Recent visits have gone better than its lifetime score — the last year averages 4.4★.
That puts it below the typical counter in Raffles Place. The best-rated nearby is Arcade Money Changers (AMC sg) (★ 4.3, 186 reviews) — worth a look if you are comparing.
The rating, in shape
Arcade Plaza Traders, established in 1974, is a trusted name in foreign currency exchange, banknotes, money changing, and remittance services. Licensed by the Monetary Authority of Singapore, we are known for our transparency, reliability, and customer-centric approach. Our experienced team offers competitive exchange rates, secure transactions, and personalized assistance, making us the preferred choice for individuals and businesses alike. Whether you need to exchange foreign currencies, handle cross-border financial transactions, or remit funds internationally, Arcade Plaza Traders ensures a smooth, efficient, and secure experience, giving you peace of mind in every transaction.
Arcade Plaza Traders, in their own words — Google Business profile
What customers report
Public Google reviews, unedited — including the critical ones.
I was served by Shahul hamid Extremely efficient and smooth process, everything was explained clearly whether I needed top up or get back change. Best part is the exchange rate was good!
I would rather give zero rating to this money exchange. totally rude customer service and exchange rate is so bad. I would suggest not to visit this money exchange . POOR EXCHANGE RATE & "RUDE"
Details
- Address
- 11 Collyer Quay, #02-03 The Arcade, Singapore 049317
- Website
- www.aptonline.com.sg
- MAS licence
- Listed as ARCADE PLAZA TRADERS PTE LTD — Major Payment Institution. Verify →
Listing details from the business's Google profile (August 2025); licence status from the MAS register, August 2026. Report a change · how we build this
Questions
What are Arcade Plaza Traders's opening hours?
Mon–Fri 10am–5pm · Sat 10am–1pm · Sun Closed. The status shown at the top of this page is calculated live in Singapore time, so it reflects whether the counter is open right now. Hours can still change on public holidays — worth calling before a special trip.
Is Arcade Plaza Traders the best money changer in Raffles Place?
On Google ratings it currently sits 18 of 22 reviewed counters in Raffles Place, below the local median of 3.8★. Within The Arcade alone it ranks 14 of 18. The best-rated nearby alternative is Arcade Money Changers (AMC sg) (★ 4.3 from 186 reviews). Ratings measure service and honesty, not today's rate — for the rate itself, compare boards.
What do customers complain about at Arcade Plaza Traders?
Of the topics customers raise, exchange rates draws the most mixed response — 33% of its 12 mentions come from reviews of 3★ or below. As anywhere, count your money at the counter before you leave.
Is Arcade Plaza Traders a licensed money changer?
Yes — this listing corresponds to ARCADE PLAZA TRADERS PTE LTD, listed in the MAS Financial Institutions Directory as Major Payment Institution. Verify on the MAS register.